topic Re: Unable to login to HPE Support in Your questions about the HPE Support Center website

Unable to login to HPE Support

KMcDonald21 — Thu, 27 May 2021 19:11:10 GMT

I can login to any other part of the site without issue. But when I hit the HPE Support site I get the following.

Request Error

HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues with user validation we are currently experiencing.

To proceed please submit a site support request for assistance and we will help you shortly.

Re: Unable to login to HPE Support

Parvez_Admin — Fri, 28 May 2021 04:47:16 GMT

Hello @KMcDonald21 ,

Sorry to hear that you are having trouble accessing HPE Support site. Do you have any screenshot of when you get the error and also the link you are trying to access.

Re: Unable to login to HPE Support

SeanB1979 — Fri, 30 Jul 2021 20:44:38 GMT

I'm getting this same error. I also received it months ago. Pretty bad to have updates completely broken from such a large company. Totally unable to download updates for any proliant server.

Re: Unable to login to HPE Support

mjawad — Tue, 17 Aug 2021 08:02:00 GMT

Hi, Below error appears while i try to login to support page.

Request Error

HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues with user validation we are currently experiencing.

To proceed please submit a site support request for assistance and we will help you shortly.

Sign Out

Re: Unable to login to HPE Support

test1122 — Wed, 10 Jan 2024 17:46:24 GMT

Same issue. here. This is nerve wrecking.

Re: Unable to login to HPE Support

bsysadmin — Mon, 15 Jan 2024 08:37:47 GMT

Same issue here. Can't believe this is HP.

Re: Unable to login to HPE Support

Sunitha_Mod — Tue, 16 Jan 2024 05:14:29 GMT

Hello @test1122 @bsysadmin

Thank you for writing to us. We regret the inconvenience caused.

We suggest utilizing the link here and create a support ticket, so the concerned team can quickly look into it and someone from the team will reach out to you.

Unable to login to HPE Support

Arivoomathi — Fri, 10 Jan 2025 03:43:51 GMT

Unable to login to HPE Support

I can login to any other part of the site without issue. But when I hit the HPE Support site I get the following.

Request Error

HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues with user validation we are currently experiencing.

To proceed please submit a site support request for assistance and we will help you shortly.

Re: Unable to login to HPE Support

Sunitha_Mod — Fri, 10 Jan 2025 06:25:13 GMT

Hello @Arivoomathi,

Thank you for writing to us.

We regret the inconvenience caused. We suggest you please follow the mentioned link and submit the support request so that the respective team will check and someone from the team will reach out to you.

Re: Unable to login to HPE Support

Jigs4love — Mon, 15 Sep 2025 07:45:12 GMT