topic Re: Error Code - Err500129 in Your questions about the HPE Support Center website

Error Code - Err500129

jlernihan — Mon, 24 Feb 2025 16:07:56 GMT

Hi, Can someone please advise what is causing this error? It's preventing me viewing the previous communications on a HPE Support case.

"Could not load emails. Email size limit exceeded Error Code - Err500129"

Thanks.

Re: Error Code - Err500129

Sunitha_Mod — Mon, 24 Feb 2025 16:06:18 GMT

Hello @jlernihan,

Thank you for posting.

We regret the inconvenience caused. We have shared the details with the concerned team to look into it. Someone from the team will review and reach out to you.

Re: Error Code - Err500129

Didier-H — Wed, 21 May 2025 14:28:00 GMT

Hi,

Same problem here... What can I do to fix it ?

Regards,

Didier

Re: Error Code - Err500129

Thaufique_Mod — Thu, 22 May 2025 07:51:45 GMT

Hi @Didier-H,

We have responded to your primary topic. Please refer to the below thread:

https://community.hpe.com/t5/your-questions-about-the-hpe/open-case-error-processing-data-please-try-again/m-p/7243410