topic Re: This webpage is not available (fixed) in Feedback

This webpage is not available

Hein van den Heuvel — Thu, 11 Aug 2011 18:16:01 GMT

Ok, one more sad joke for today....

"This webpage is not available." is what I get slightly more that 1/2 the times I am (forced) to login.

3/4 of those occurences a web page refresh (F5) 'fixes it'.

Example detail (to facitilate future searches) ...

" The webpage at http://h30499.www3.hp.com/hpeb/hp_sso?action=login&hpappid=LITHIUM-2&referer=http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Subject-too-narrow/td-p/5297985&lang=EN&cc=EN might be temporarily down or it may have moved permanently to a new web address. "

This is possibly triggered by too high a sign in rate for the server to handle.

1) That would be rather lame huh, for a server company :-(

2) It will self-regulate: we can just wait for more potential user to walk away in disgust.

3) Maybe we could reduce the rate by lengthening the login - timeout period ?

My vote is for #3. Instead of an hour or whatever it is today, increase it to for example a month?

In a pinch I'll settle for a week, and would even accept a day or even 12 hours for that timeout.

What is magic about 'an hour' anyway?

- Security by obscurity?

For security purposes the first minute after I 'walk away' surely is the most vulnerable,

and i am sure I am not the only one for whom the webbrowser remembers the username+password?!

- Freeing up server resources?

Please investigate the resources consumption of performing a login versus maintaining a context.

I suspect that 1 additional login is more costly that staying logged in 'for ever'.

- Making a ignorant management happy?

Priceless.

Grins,

Hein

Re: This webpage is not available

Pete Randall — Thu, 11 Aug 2011 19:19:58 GMT

Hein,

What browser do you use?

Re: This webpage is not available

Stephan. — Fri, 12 Aug 2011 04:29:21 GMT

It's not Browser related (at least for me), they have already posted that they are working on it.

http://h30499.www3.hp.com/t5/Announcements/Problem-Logging-In-quot-Page-Can-t-Be-Displayed-quot-Error/m-p/5296819/message-uid/5296819#U5296819

Best,

Stephan

Re: This webpage is not available

Steven Schweda — Fri, 12 Aug 2011 04:43:15 GMT

Re: This webpage is not available

Pete Randall — Fri, 12 Aug 2011 09:56:29 GMT

> It's not Browser related

I never said it was. I have a workaround if you're using Firefox - that's why I asked.

Re: This webpage is not available

Dennis Handly — Sun, 14 Aug 2011 23:47:36 GMT

>I am not the only one for whom the webbrowser remembers the username+password?!

I don't use that but I was thinking of suggesting it. But wouldn't it be trivial to login again, except that it won't? :-)

But this login problem is a nightmare, I have to give up on firefox and use chrome, when the login server gets tired. :-(

(Your post seems to have an excessive amount of whitespace at the end. Should we complain that the forum doesn't automatically strip it?)

Re: This webpage is not available

Dennis Handly — Wed, 17 Aug 2011 18:27:21 GMT

>Does anyone have links to the threads where all the happy users offer their congratulations to HP for its astute conversion to Li?

Well not total congratulations but JRF mentions that you made out like a bandit here:

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Raining-kudos-and-landslides/m-p/5299201/message-uid/5299201#U5299475

Here's one: "liking it much better than the old forum"

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/New-Forum-Locations-by-ITRC-Tree/m-p/5303501/message-uid/5303501#U5303501

Re: This webpage is not available (fixed)

Dennis Handly — Mon, 29 Aug 2011 06:24:37 GMT

>they have already posted that they are working on it.

That URL says it is fixed last week and it was.