topic Re: New forum format? (Mark all posts as read) in Feedback

New forum format?

TRIMGuru — Thu, 03 Nov 2011 20:59:51 GMT

Ok, how do you find the TOP CONTRIBUTORS just for THIS forum?

Also, do you know if there will be the ability to sort all forum posts by last date replied/modified?

Re: New forum format?

Grundy — Fri, 04 Nov 2011 00:02:14 GMT

I wish I knew.

This change is as big a surprise to me as is it to you...

Had no idea this was coming. *Waves fist at Rhys*

Re: New forum format?

Philip Harney — Fri, 04 Nov 2011 09:25:19 GMT

Boo :-(

Re: New forum format?

raynebc — Fri, 04 Nov 2011 20:17:56 GMT

"Mark all posts as read" also seems to be broken.

Re: New forum format?

TRIMGuru — Fri, 04 Nov 2011 20:46:39 GMT

Hmmm, just got an email from HP notifying me of this new redesign which has, and I quote:

"You asked for better search capabilities; better integration with your social networks--like Facebook and Twitter; better navigation between communities; and blog subscriptions. This new design has all of this. "

Still don't see anyway to sort by last reply..... not too mention what was stated previously.

Re: New forum format?

Rich_Kid — Fri, 04 Nov 2011 22:34:21 GMT

Two thumbs firmly down from me,

Re: New forum format?

TRIMGuru — Fri, 04 Nov 2011 23:33:23 GMT

I like the "looks" of it, but not the funtionality. I really don't see any differences.

In fact, I noticed that when you go to YOUR profile and view all your posts, that the "Next Page, 1.2.3" etc is only listed on top, thus you have to scroll back to the top to click the next page.

Not sure how much thought/review was done on this new format, but hopefully they can change it.

Re: New forum format? (TOP CONTRIBUTORS)

Dennis Handly — Sat, 19 Nov 2011 03:54:57 GMT

>how do you find the TOP CONTRIBUTORS just for THIS forum?

Unless you bookmarked this, you'll need to wait until they fix it. :-(

>do you know if there will be the ability to sort all forum posts by last date replied/modified?

As was before? They used to provide sorting by topic and sorting by post.

Re: New forum format?

TRIMGuru — Sun, 06 Nov 2011 22:31:37 GMT

Ahhhh, I see they added a section for the top contributors back. Thank you :)

Re: New forum format?

Warren_Admin — Fri, 11 Nov 2011 22:11:20 GMT

To view the latest list of what's being addressed, please take a look here .

Thank you,
Warren_Admin, HP Enterprise Community Manager
Opinions are my own and not intended to represent HP

Re: New forum format?

raynebc — Mon, 14 Nov 2011 21:11:09 GMT

"Mark all posts as read" behaves differently now, leading to a page that says:

Authentication Ticket Mismatched, failed authentication.

Re: New forum format?

Stephan. — Mon, 14 Nov 2011 22:15:34 GMT

See here: http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Return-to-Current-Board-after-Search/m-p/5389127#M2792

This is the error message if you get logged out before you take that action.

Re: New forum format? (Mark all posts as read)

Dennis Handly — Sat, 19 Nov 2011 03:55:36 GMT

>"Mark all posts as read" behaves differently now, leading to a page that says:

If you weren't logged out as Stephan said, where did you use that option? On a board or category?

Re: New forum format?

raynebc — Tue, 15 Nov 2011 21:01:00 GMT

I had logged in, briefly skimmed through the topics to see if there were any new ones I wanted to read and then tried to mark the forums as read from the Trim forum index page:

http://h30499.www3.hp.com/t5/Records-Management-TRIM/ct-p/sws-RM

This happens even after I'd just logged in one to two minutes before trying to mark the forums as read, so I don't see how it would be a time out issue.

Re: New forum format? (Mark all posts as read)

Dennis Handly — Sat, 19 Nov 2011 03:55:52 GMT

> then tried to mark the forums as read from the Trim forum index page:

So you were using the User Settings to Mark ALL posts as read, on that category page?

>so I don't see how it would be a time out issue.

Especially if you were still logged in. :-)

Does it still fail if you retry it?

Re: New forum format?

raynebc — Wed, 16 Nov 2011 18:51:49 GMT

Yes, it was User Settings>Mark all posts as read. Retrying after getting the error doesn't make a difference. The same erroneous behavior occurs if I try to use that board function from my account's profile page as well. Even if I log out, back in and immediately try to use that board function, it still doesn't work.

Re: New forum format?

Stephan. — Thu, 17 Nov 2011 07:59:04 GMT

Reproducible for me

Pictures are telling more then just words, using the marked link

leads to

Did I mention that I really appreciate black on black error messages?

Re: New forum format?

Stephan. — Thu, 17 Nov 2011 08:33:00 GMT

Tested a little bit more - this is a common "feature"

On board level using the top left menue the link look like following and works:

http://h30499.www3.hp.com/t5/forums/forumpage.markread/board-id/itrc-17?t:ac=board-id/itrc-17&t:cp=boards/contributions/markedactions&ticket=y2UOHiqKI7kG_762238

On board level using the top right one under 'User Settings' the link look like following and does NOT work:

http://h30499.www3.hp.com/t5/community/page.communitymarkread?t:cp=community/contributions/markedactions

The link seems to miss some required informations to work.

Additionally on a category level is no top left menue, so no way to mark all of a category as read at the moment. Especially annoying since the inconsistency in displaying the amount of new messages still exist with every update.

*edit*

Why do I use a "insert code box" if the forum requires that I remove the links manually after it?

"INSERT CODE" means (at least for me) don't touch it, don't fiddle around with it, just display as entered.

*edit more*

Ok, manual delete of links does not help - it comes back any way ...

Re: New forum format?

raynebc — Mon, 28 Nov 2011 18:12:14 GMT

It's still broken, guys. It's not a horrible issue, but it'd be nice if it worked correctly. Every time HP moves to a new forum system, it seems to take a while before it's actually working completely.

Re: New forum format?

Warren_Admin — Mon, 28 Nov 2011 21:40:44 GMT

The solution for this problem should be implemented overnight (tonight). Testing of the solution happened to run into a scheduled production change freeze. Apologies for the delay.

Thank you,

Warren_Admin, HP Enterprise Community Manager
Any opinions expressed are mine, and not intended to represent HP