topic Re: where is everything? in Feedback

where is everything?

Timothy P. Jackson — Sun, 26 Jun 2011 05:58:33 GMT

I am kind of frustrated...

Yes i knew this was coming but i thought it was suppose to be easier.

The old ITRC site URL was very easy to remember.... Is the new URL really https://h30499.www3.hp.com?

Where do I go to download patches?

Where do i find my support agreements that were linked to my old ITRC login

How do I post a new question on the forums or even search the forums.

Is there a Map that explains all of this?

I am sure that it will take some getting use to but if someone can help me with the basics i would sure appreciate it!

Thanks,

Tim

Timothy P. Jackson — Sun, 26 Jun 2011 07:19:38 GMT

Ok, so I was able to find the board I was looking for, but it took me a while.

Still wondering where every thing else is?

The Patch database is extremely important to me as well as my SAID numbers!

Kevin_Paul — Sun, 26 Jun 2011 12:17:41 GMT

Tim - keep in mind this is only the community/forums - this is not the replacement for the entire IT Resource Center.

We're actually in the middle of the transition to the new HP Support Center this morning - it should be completed within a few hours.

Once that's done, the URL you'll want to remember is http://www.hp.com/go/hpsc

You'll find patches, support agreements, chat, etc. all from that new support portal.

Dennis Handly — Mon, 27 Jun 2011 03:11:27 GMT

>Is there a Map that explains all of this?

Here is a message that gives the new tree: