topic Re: Problem loading pages - 413 - Request Entity Too Large in Feedback

Problem loading pages - 413 - Request Entity Too Large

Torsten. — Wed, 19 Dec 2012 09:05:07 GMT

Dear all,

from time to time I receive the following message when loading a page of the forums:

413 - Request Entity Too Large

The requested resource
/t5/forums/recentpostspage/category-id/itrc-122/post-type/message
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

What's wrong?

The URL was for example

http://h30499.www3.hp.com/t5/forums/recentpostspage/category-id/itrc-122/post-type/message

Re: Problem loading pages - 413 - Request Entity Too Large

Dennis Handly — Sat, 25 Jan 2014 21:00:46 GMT

I got that too with firefox 17.0.1.

I forgot what I did to make it go away? I probably nuked all of my cookies by mistake? Or just the ones for h30499.www3.hp.com?

One problem I still have is that I can't logon after I time out. After entering my password, I get a blank page.

This time I fiddled with firefox's history and I've deleted the bare minimum. It is one evil cookie:

QSI_HistorySession

The Content: string is very long with multiple URLs concatenated with "|".

After I nuke the cookie, a Reload from the blank page, gets it logged in.

Re: Problem loading pages - 413 - Request Entity Too Large

shiv_p — Sat, 22 Dec 2012 04:30:08 GMT

i got that too with chrome.

I think it's downtime which throws this error when html page is trying to send a POST method and web server could not respond on time or took too long.

Re: Problem loading pages - 413 - Request Entity Too Large

Dennis Handly — Sat, 25 Jan 2014 21:01:21 GMT

I'm still having problems logging on from HP Passport. Removing the evil QSI_HistorySession cookie always fixes it.

But just now, a few minutes after I logged on, I got 413. Removing the evil QSI_HistorySession cookie fixed that too.

Now, the value of the Content field is only 1804 bytes long. It has about 16 URLs in it. And they seem to be the last N topics and boards that I clicked.

Re: Problem loading pages - 413 - Request Entity Too Large

Johan Guldmyr — Fri, 04 Jan 2013 07:04:57 GMT

I have problems logging in with google-chrome too. Clearing cache fixes it. Come to a blank page with the URL http://h30499.www3.hp.com/hpeb/hp_sso?action=login&hpappid=LITHIUM-2&referer=http://h30499.www3.hp.com/t5/Storage/ct-p/itrc-120&lang=EN&cc=EN

Re: Problem loading pages - 413 - Request Entity Too Large

Fredrik Lönnman — Sat, 05 Jan 2013 17:30:08 GMT

Got this problem in Chrome too as of late, very annoying. Been working fine for 2 years and suddenly starts giving me the error message a few weeks ago.

The same error seems to have been up in on this forum a few times before, as early as 2009, affecting different browsers.

Anyone got a permanent fix? Clearing cookies every day won't fly.

Re: Problem loading pages - 413 - Request Entity Too Large

Dennis Handly — Sat, 05 Jan 2013 21:53:36 GMT

>The same error seems to have been up in on this forum a few times before, as early as 2009

Probably completely different, since it is now using Lithium.

>Clearing cookies every day won't fly.

Just the one cookie. :-)

Re: Problem loading pages - 413 - Request Entity Too Large

Fredrik Lönnman — Sat, 05 Jan 2013 22:20:16 GMT

>Just the one cookie. :-)

Hah yeah well, thats one too much.

Re: Problem loading pages - 413 - Request Entity Too Large

Torsten. — Wed, 09 Jan 2013 13:04:27 GMT

From today i have another problem: When entering text the formating is completely gone, no new line etc. I cannot edit my posts, a click brings me to the top of the page only.

Re: Problem loading pages - 413 - Request Entity Too Large

Matti_Kurkela — Wed, 09 Jan 2013 19:31:59 GMT

The same thing happened to me in this thread on Monday:

http://h30499.www3.hp.com/t5/General/Unable-to-log-in-to-a-user-account/m-p/5924483

A few hours later I could go back and fix it. (It was message 13 in this thread, if it helps any.)

I noticed that the formatting "toolbar" was missing, but tried to post anyway. The result was a post with no line terminators at all: apparently the entire post was formatted as a single long line of text.

(Edit: Firefox 17 on Linux, here.)

Re: Problem loading pages - 413 - Request Entity Too Large

Dennis Handly — Wed, 09 Jan 2013 18:47:39 GMT

>When entering text

What browser are you using? How are you entering text, typing or pasting?

Lots of times when I paste, it gives me a code ([C] button above) type of text. I then have to work hard to remove the formatting but still not get it all on one line.

Right now a paste from wordpad with firefox, worked fine.

Re: Problem loading pages - 413 - Request Entity Too Large

Torsten. — Wed, 09 Jan 2013 19:48:16 GMT

the "Too large" error today again with IE.

the format error with FF18.

Re: Problem loading pages - 413 - Request Entity Too Large

Fredrik Lönnman — Wed, 09 Jan 2013 20:07:36 GMT

So this is obviously browser agnostic. Fix please?

Re: Problem loading pages - 413 - Request Entity Too Large

Torsten. — Thu, 10 Jan 2013 11:46:49 GMT

Today I get the error 413 with IE9, an empty page after logon with FF18, but chrome works...

:-(

Re: Problem loading pages - 413 - Request Entity Too Large

Dennis Handly — Fri, 11 Jan 2013 08:51:31 GMT

Today I logged on with no problem with the passport hanging.

Then 5 minutes later I got 413. Then I killed those h30499.www3.hp.com cookies. :-(

(I need to click on the Login button but it knows I'm still authenticated.

I wouldn't be so bad if I could eat them when I get hungry. :-)

Re: Problem loading pages - 413 - Request Entity Too Large

Johan Guldmyr — Wed, 16 Jan 2013 06:36:05 GMT

Got the blank screen again yesterday. Clearing cookies helped.

Re: Problem loading pages - 413 - Request Entity Too Large

Chris H — Thu, 28 Feb 2013 13:24:04 GMT

I also get the "Request entity too large" error, on a daily basis, but (so far) only on the Consumer forums, not on these Business forums, although they are both Lithium based, so it seems to be a generic problem.

I use the Chrome browser on a Windows 8 Pro 64-bit system.

... and as Fredrik Lönnman has already remarked, "Clearing cookies every day won't fly" even it it's only one "thats one too much".

I don't want to have to search out and clear down a specific cookie (I'm certainly not clearing down all my cookies as some of them are actually useful!), especially on a daily basis and even more especially when I've just sent off a lengthy reply to a post and find that my post fails with this error (so unless I've remembered to make a copy of what I've just typed in, it's gone!).

I've been contributing to these forums for nearly nine years, but if errors like this aren't corrected, I'll probably not bother too much in future.

Re: Problem loading pages - 413 - Request Entity Too Large (or empty page)

Dennis Handly — Sat, 25 Jan 2014 21:04:42 GMT

>I don't want to have to search out and clear down a specific cookie

Today I had problems and I had to clear out more cookies with the 0499 string. It wasn't one I expected, QSI_HistorySession.

This is still occurring on firefox 26. I see several of this QSI_HistorySession cookies for other HP sites.

Re: Problem loading pages - 413 - Request Entity Too Large (or empty page)

Dennis Handly — Tue, 19 Aug 2014 09:21:12 GMT

I got hung again. After clearing out cookies under h30499.ww3.hp.com, I had to clear out cookies under hp.com.

Not sure what it was but it's not QSI_HistorySession.

Re: Problem loading pages - 413 - Request Entity Too Large

RajbarAshish — Thu, 16 Nov 2017 01:11:43 GMT

We are still having this issue in 2017 !!!!!!!