Feedback의 주제 Re: Displaying most recent posts.

Displaying most recent posts.

The Brit — Tue, 28 Jun 2011 14:44:06 GMT

In the old ITRC forum, it was possible to go to the OpenVMS Forum and see a list of all of the most recent posts/responses, from all of the sub-forums, in a single list. This was a very nice layout since "active" issues always stayed at the top of the list, and it was easy to see if there was anything recent that you could respond to.

Is there a way to get the same type of layout on this new forum? Currently the OpenVMS forum shows all of the sub-forums, and the (1) latest post in each group, without any indication of when it was posted or updated.

As it seems right now, I have to open each sub-forum individually to see what is contained. Very time consuming.

Also, the new forum response times seem pretty slow.

thanks

Dave

Re: Displaying most recent posts.

Kevin_Paul — Tue, 28 Jun 2011 15:11:00 GMT

Dave,

Thanks for the feedback - there is a way to do what you're looking for:

When you go to a category, such as OpenVMS, that has multiple boards, to see all of the threads in those boards in one location, simply scroll down to the "RECENT TOPICS" area (below the list of the boards), and click the "View All" link. For OpenVMS, that will take you to a page like this.

And we're looking into the responsiveness issue - hopefully we can improve the performance for those users experiencing slow page loads.

Re: Displaying most recent posts.

Steven Schweda — Wed, 29 Jun 2011 02:34:43 GMT

> [...] that will take you to a page like this.

   Does that solve the problem? I think not. What I see is a list of
topics in the order in which the topics were created, not in the order
"of the most recent posts/responses". Currently, I see a list where the
"Latest Post" column looks like this:

       4 hours ago
       5 hours ago
       8 hours ago
       2 hours ago
       8 hours ago
      15 hours ago
      14 hours ago
       6 hours ago

This is not the desired order.

   Note also that I had to crank up a Mac to submit this, because I
can't get the latest Web browser on a VMS system to work properly with
this new forum system.

      http://h30499.www3.hp.com/t5/General/New-forums-v-SWB-1-1-12/m-p/4803213

> And we're looking into the responsiveness issue [...]

   Try it with an obsolete Web browser on a 500MHz Alpha system running
VMS. You may get a whole new outlook on bad performance. The ITRC
(when it was working properly) was a veritable whirlwind in comparison.
And the ITRC forums weren't read-only from a VMS system, either. Ah,
the good old days.

Re: Displaying most recent posts.

Steven Schweda — Wed, 29 Jun 2011 03:45:18 GMT

   And while I'm at it (and the Mac's still up), ...

   In the old (ITRC forum) days, I could log in once, and it'd last
until I whacked the Web browser. Now, every time I turn around (it
seems), I need to re-authorize.

   Perhaps the old forum data were transferred to the new forums, but
links to the old forum discussions go to the (useless) front page, not
to the actual target discussion.

   Want to know how much I enjoy the new name pictures?

Re: Displaying most recent posts.

Dennis Handly — Wed, 29 Jun 2011 11:31:13 GMT

>click the "View All" link.

This gives them in topic order, not by reply time.

Also, with firefox, use 1 to 2 Gb of VM, it starts crawling and I have to restart my browser.

Re: Displaying most recent posts.

Kevin_Paul — Wed, 29 Jun 2011 14:02:32 GMT

@Dennis Handly wrote:

>click the "View All" link.

This gives them in topic order, not by reply time.

They *should* be sorted by date - I've submitted a ticket to have this looked into.

Re: Displaying most recent posts.

Dennis Handly — Mon, 04 Jul 2011 18:30:00 GMT

>They *should* be sorted by date

To make it clear, if you are in a Board, they are in order by post.

If you are in a Category and you use View All, they are in order by topic.

Re: Displaying most recent posts.

Stephan. — Mon, 04 Jul 2011 20:06:57 GMT

@Dennis Handly wrote:
>They *should* be sorted by date

To make it clear, if you are in a Board, they are in order by post.
If you are in a Category and you use View All, they are in order by topic.

Even more useful would be a button "unread/new Messages" on the category and forum level, which just delivers the topics that contain new reply's.

In combination with the profile setting "jump to first unread" it would make it a lot easier to follow topics in the active forums.

My 2 Cent,

Stephan

Re: Displaying most recent posts.

Pete Randall — Wed, 06 Jul 2011 12:22:09 GMT

> If you are iIf you are in a Category and you use View All, they are in order by topic.

I don't think that's right, either. Right now I'm looking at HP-UX > All Topics and the following are listed:

General 2 hours ago

LVM and VxVM 3 hours ago

General 2 hours ago

Frankly, that looks pretty much completely random to me.

Re: Displaying most recent posts.

Stephan. — Wed, 06 Jul 2011 12:29:21 GMT

They are sorted by creation date of the topic - if you disable relative times in your profile you see it like following, check the first column

Re: Displaying most recent posts.

Pete Randall — Wed, 06 Jul 2011 14:35:56 GMT

Sorry, Stephan, but how is that better? It's the same order.

Re: Displaying most recent posts.

Stephan. — Wed, 06 Jul 2011 15:45:16 GMT

It doesn't make it better, but you said that it looks random and in fact it is not - if you look at my picture you see the creation date/time and then it is clear that it's just sorted by the wrong date/time.

Stephan

Re: Displaying most recent posts.

Steven Schweda — Fri, 15 Jul 2011 04:14:51 GMT

> They *should* be sorted by date - I've submitted a ticket to have this looked into.

I'm curious. This seems to me as if it should be a pretty simple
thing to fix. How many weeks should it require? Of course, it also
seems to me that almost any real user would have noticed this behavior
during testing, and anything so fundamentally lame would have been
resolved before this mess was sprung on its victims, so my opinion may
be worth little.

Re: Displaying most recent posts.

Dennis Handly — Fri, 15 Jul 2011 04:49:43 GMT

>that almost any real user would have noticed this behavior during testing,

You first have to get N ducks in a row:

1) You have to be a real power user and not a tester. Most forums are for people asking questions, not answering them.

2) You have to use the "view all" in a category.

3) You have to have the linear form

4) You have to not select sorted by start date.

5) And not give up in disgust and only look at new posts, board by board.

Re: Displaying most recent posts.

Steven Schweda — Fri, 15 Jul 2011 14:03:41 GMT

1) You have to be a real power user and not a tester. Most forums are for people asking questions, not answering them.

One might argue that a good tester would act like a real user. And
that a forum would be more valuable if it accommodated people who answer
questions as well as those who ask them. Or that it should, in general,
act like the thing it's replacing. Call me unrealistic.

My question remains: Is the current behavior what is desired? If
it's not (and it's certainly not by me), then how long should a fix
take?

Re: Displaying most recent posts.

Hein van den Heuvel — Fri, 15 Jul 2011 15:00:18 GMT

[ I was bleeped! Cute. Hmmm. Let's see...'

Dennis's Duck list ... ayup that matches what I do once or twice a day.

Perhaps there could be an 'A.N.A.L.' ribbon. I'd wear it with pride.

Cheers,

Hein.

Re: Displaying most recent posts.

Kevin_Paul — Fri, 15 Jul 2011 18:57:36 GMT

Please take a look at my recent reply to a similar topic regarding this issue:

http://h30499.www3.hp.com/t5/Community-Feedback-Suggestions/Display-order-of-topics-newest-response-at-the-top/m-p/4828389#M1376

Re: Displaying most recent posts.

TomSmith — Mon, 18 Jul 2011 20:05:20 GMT

Should not be this hard.

Re: Displaying most recent posts.

Kevin_Paul — Mon, 18 Jul 2011 20:32:23 GMT

Tom - this is scheduled to be updated in tomorrow night's build.

There are certain features we can change "on the fly" - almost instantly. And then there are site configuration items, such as this change from "Recent Topics" to "Recent Posts" which require code changes and a re-start (during one of our two weekly maintenance widows on Tuesday and Thursday nights).

So let's look at how this functionality works as on Wednesday morning and see if it does a better job of meeting everyone's needs than the current implementation.

Re: Displaying most recent posts.

Steven Schweda — Wed, 20 Jul 2011 14:49:29 GMT

> So let's look at how this functionality works as on Wednesday morning [...]

Well, _that_ change was a disaster.