topic Re: Cannot paste text into forums in Feedback

Cannot paste text into forums

Steve Macukat — Tue, 15 Mar 2016 04:15:46 GMT

I think there's a bug copy & pasting text into the forums. I've used it before but it hasn't been working for me since yesterday. I receive the message;

"Please use Ctrl+V/Cmd+V keyboard shortcuts to paste contents".

However Ctr+V & is not working. Neither is RMB>Paste, though I expect that.

Re: Cannot paste text into forums

Steven Schweda — Tue, 15 Mar 2016 05:43:02 GMT

> [...] I've used it before [...]

OS? Browser? Around here (Mac, Firefox), I don't much like the way
it works, but Command/V does paste.

Re: Cannot paste text into forums

Steve Macukat — Tue, 15 Mar 2016 05:45:05 GMT

Thanks for the reply Steven. I'm using ie11 on Win7 64-bit. Command/V. Is that a Mac thing?

Re: Cannot paste text into forums

Steven Schweda — Tue, 15 Mar 2016 06:08:07 GMT

> [...] I'm using ie11 on Win7 64-bit. [...]

Other browser(s)? Does Mouse-right not offer a Paste option? (That
works here, too.)

> [...] Command/V. Is that a Mac thing?

Yup. Control, Option (Alt), and Command (cloverleaf) are the keys
(left to right) to the left of the Space bar. (Sometimes you get an
Apple logo as well as a cloverleaf on the Command key.) Cmd/X, Cmd/C,
and Cmd/V are the standard shortcuts for cut, copy, and paste,
respectively.

Re: Cannot paste text into forums

Steve Macukat — Wed, 16 Mar 2016 04:21:39 GMT

Hi Steven. Mouse right-click produces the same error message. I can't replicate the problem on Chrome or Firefox. However they are not supported in my corporate environment. Have you heard of anyone else having the problem with IE11?

Re: Cannot paste text into forums

Steven Schweda — Thu, 17 Mar 2016 04:04:40 GMT

> [...] Have you heard of anyone else having the problem with IE11?

No, but there's no reason I should have. I just awakened a Windows
10 system, and had no such trouble with Edge, IE, or Firefox. Around
here:

Microsoft Edge 25.10586.0.0
Microsoft EdgeHTML 13.10586

Internet Explorer
Version: 11.103.10586.0
Update Versions: 11.0.28 (KB3134814)
Product ID: 00150-20000-00003-AA459

> [...] my corporate environment [...]

Perhaps your corporate environment has other exotic limitations, too?
(Try from home?)

Re: Cannot paste text into forums

Warren_Admin — Wed, 30 Mar 2016 19:21:15 GMT

This text was generated in Word 2013, copied and pasted using Ctrl-C/Ctrl-V in Internet Explorer 11.

This text was generated in Word 2013, copied and pasted using RMB-Copy and RMB-Paste in Internet Explorer 11.

The computer used for this reply runs Windows 7 Enterprise 64 bit

Any online edit session can be susceptible to variations in corporate standards and controls, VPN and WAN traffic, as well as browser settings, cache and proxy servers, etc.

I hope this helps,
Warren_Admin, Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard Enterprise

Re: Cannot paste text into forums

Steve Macukat — Thu, 31 Mar 2016 05:19:01 GMT

Thanks for looking into this. It looks like corporate-wide settings. I'm ok on my personal PC in IE. I've got a loaner from work sitting next to it but that has the problem.