topic Query: Error During installation of HPE Ezmeral data fabric using https://hpe.to/66083bq9e script in HPE Ezmeral Software platform

Error During installation of HPE Ezmeral data fabric using Mapr-setup.sh script

Deansys — Mon, 30 Jan 2023 06:35:23 GMT

We are trying to install /spin up an HPE ezmeral Single node cluster in our Azure environment , we are failing to go past the verification stage as can , be shown in the below screen shot , can you possibly give us pointers or point us in the right direction , to resolving this error , I have attached the screen shots of the error we are getting

2023-01-24 11:50:02,561 install 149 [INFO]: 2023-01-24 11:50:02,561 install 151 [INFO]: ================================ 2023-01-24 11:50:02,561 install 152 [INFO]: Installer Version: 1.18.0.0.85 started 2023-01-24 11:50:02,571 install 124 [ERROR]: 'NoneType' object has no attribute 'decode' Traceback (most recent call last): File "/opt/mapr/installer/bin/install.py", line 116, in run InstallRunner(args.cfg, **args_dict).run() File "/opt/mapr/installer/build/installer/lib/python2.7/site-packages/maprinstaller/runner/installrunner.py", line 50, in __init__ self.get_creds() File "/opt/mapr/installer/build/installer/lib/python2.7/site-packages/maprinstaller/runner/installrunner.py", line 117, in get_creds self.display.debug("remote_pass = {0}".format(self.options.remote_pass.decode('ascii', 'ignore'))) AttributeError: 'NoneType' object has no attribute 'decode' 2023-01-24 11:50:02,571 common 267 [ERROR]: Unknown Error: 'NoneType' object has no attribute 'decode' 2023-01-24 11:50:02,571 common 268 [ERROR]: Exiting with 1 2023-01-24 11:50:02,572 common 270 [INFO]: Asked to exit with status 1 mapr-installer.log (END)

Query: Error During installation of HPE Ezmeral data fabric using https://hpe.to/66083bq9e script

support_s — Thu, 26 Jan 2023 09:35:23 GMT

System recommended content:

1. HPE Ezmeral Data Fabric 7.0 Documentation | Installer Updates

2. HPE Ezmeral Data Fabric 7.0 Documentation | https://hpe.to/66073bq9d

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Re: Error During installation of HPE Ezmeral data fabric using Mapr-setup.sh script

jonbubier — Thu, 02 Feb 2023 15:54:07 GMT

Hello,

Thank you for raising this issue to you. I reviewed the stack trace you provided and investigated internally and believe at this time is a defect in the latest version of the installer. I am working to confirm and if it is when an updated installer can be provided to address the issue. As soon as we can provide a new installer with the fix or a workaround to circumvent this issue I will let you know. If you need anything further in the meantime or have any additional questions please let us know.

Best regards,

Jon

Re: Error During installation of HPE Ezmeral data fabric using Mapr-setup.sh script

jonbubier — Thu, 02 Feb 2023 19:39:21 GMT

I wanted to let you know the latest version of the installer available at https://package.mapr.com/releases/installer/ contains the fix for the issue I mentioned. If you could try that and share the result here that would be greatly appreciated. Thanks!

Best regards,

Jon