https://community.hpe.com/t5/other-hpe-product-questions/how-to-calculate-ticket-onhold-time-and-and-actual-time-spent-in/m-p/7052562#M3943 <P>How to calculate Ticket OnHold time and and actual time spent in HPSM.</P><P>I am trying to use SLORESPONSEM1 table...&nbsp;</P> Thu, 27 Jun 2019 13:34:11 GMT Sumeetv 2019-06-27T13:34:11Z https://community.hpe.com/t5/other-hpe-product-questions/how-to-calculate-ticket-onhold-time-and-and-actual-time-spent-in/m-p/7052562#M3943 <P>How to calculate Ticket OnHold time and and actual time spent in HPSM.</P><P>I am trying to use SLORESPONSEM1 table...&nbsp;</P> Thu, 27 Jun 2019 13:34:11 GMT https://community.hpe.com/t5/other-hpe-product-questions/how-to-calculate-ticket-onhold-time-and-and-actual-time-spent-in/m-p/7052562#M3943 Sumeetv 2019-06-27T13:34:11Z https://community.hpe.com/t5/other-hpe-product-questions/how-to-calculate-ticket-onhold-time-and-and-actual-time-spent-in/m-p/7052569#M3944 <P>HPSM is a product of Micro Focus, Inc. To find information and support on Micro Focus products, please visit the <A title="Micro Focus Community." href="https://community.microfocus.com" target="_blank" rel="noopener">Micro Focus Community.</A></P> Thu, 27 Jun 2019 15:02:05 GMT https://community.hpe.com/t5/other-hpe-product-questions/how-to-calculate-ticket-onhold-time-and-and-actual-time-spent-in/m-p/7052569#M3944 Warren_Admin 2019-06-27T15:02:05Z