HPE 5510 JH148A on latest firmware not recognizing some devices

AngG — Fri, 04 Mar 2022 05:43:33 GMT

We have around 150 HPE 5510's. They are all on the latest firmware version 5510_HI_7.10.R3507-US.

I am having issues with one switch not recognizing and linking all devices that are connected.

For example:

I plug in a laptop to port 2 and it work. I plug in a desktop to port 2 and it does not work. I plug in a camera into port 2 and it does not work. It does not do this on all the ports, but it is doing this on several of the ports. The model of the switch is JH148A. It was last rebooted in January and is a single device not a stack.

Has anyone experienced a similar issue?

Re: HPE 5510 JH148A on latest firmware not recognizing some devices

Parvez_Admin — Fri, 04 Mar 2022 05:41:14 GMT

Hello @AngG

HPE Networking forum has moved. For HPE networking and Aruba product queries, request you to visit and post your query in the Aruba Airheads Community using the link below:

https://community.arubanetworks.com/discussion

You can refer to the below link aswell for more details:

HPE Networking forum migration to Aruba Airheads c... - Hewlett Packard Enterprise Community

topic Re: HPE 5510 JH148A on latest firmware not recognizing some devices in Other HPE Product Questions

HPE 5510 JH148A on latest firmware not recognizing some devices

Re: HPE 5510 JH148A on latest firmware not recognizing some devices