https://community.hpe.com/t5/software-general/hyper-converged-oneview-and-remote-support/m-p/6979257#M118 <P>Yes you would do it the "regular" way through iLO as you suggested.&nbsp; You can not access the OV instance.&nbsp; It is only used by the UI to help with some of the reporting and upgrade process.</P><P>Alan</P> Fri, 06 Oct 2017 22:46:10 GMT Alan_Hymes 2017-10-06T22:46:10Z https://community.hpe.com/t5/software-general/hyper-converged-oneview-and-remote-support/m-p/6977502#M117 <P>Is it possible to add remote support to the embedded OneView instance? Since it's not user accessible, there's no way for me to add it / check it.</P><P>If it's not available, is the proper way to enable remote support on the nodes to do it via ILO?&nbsp;</P><P>Does this mess up anything with OneView?</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 21 Sep 2017 14:20:28 GMT https://community.hpe.com/t5/software-general/hyper-converged-oneview-and-remote-support/m-p/6977502#M117 Steven Vallarian 2017-09-21T14:20:28Z https://community.hpe.com/t5/software-general/hyper-converged-oneview-and-remote-support/m-p/6979257#M118 <P>Yes you would do it the "regular" way through iLO as you suggested.&nbsp; You can not access the OV instance.&nbsp; It is only used by the UI to help with some of the reporting and upgrade process.</P><P>Alan</P> Fri, 06 Oct 2017 22:46:10 GMT https://community.hpe.com/t5/software-general/hyper-converged-oneview-and-remote-support/m-p/6979257#M118 Alan_Hymes 2017-10-06T22:46:10Z