topic Re: vmem stuck in resizing process in HPE Morpheus VM Essentials

vmem stuck in resizing process

AlenRob — Tue, 22 Apr 2025 14:32:23 GMT

Hi Guys,

I am facing an issue: the VME Manager's reconfiguration has been stuck. After a few crashes of the VME Manager, particularly when trying to create a GFS2 datastore on AlletraMP's volume, I tried to reconfigure VMEM (4 vproc and 24GB). The memory utilisation was around 78% all the time. The current VMEM is medium-sized.

So, advice is required on how to kill the process and resolve the self-crashing issue or manage to resize the VMEM if needed.

Cheers, Alen

Re: vmem stuck in resizing process

Ranveer — Mon, 21 Apr 2025 19:21:54 GMT

Hello Allen,

Thanks for approching us for the reported issue. We would request you to check below:
1.is the VME manager reconfiguration working fine when you try only with local disk.
2. is this happening only when you use disk of Alltera?
3.Alltera supported firmware is 10.4.2 or higher
https://docs.morpheusdata.com/en/latest/integration_guides/supportedVersions/supportedVersions.html?highlight=alletra

May i request your availability to share the remote session, You may update us availability by droppping email to below id:
hpe-sw-trial-vmessentials@hpe.com

Best Regards
Ranveer

Re: vmem stuck in resizing process

jwheeler — Fri, 09 May 2025 20:45:06 GMT

Can you please share the output of where the reconfigure is stuck? 78% ram utilisation is normal dues to java heap allocations for the managers services.