VME create cluster when host install morpheus agent failed

aldenyang — Tue, 21 Apr 2026 03:57:01 GMT

When I create a cluster done.I check the host status it show agent installation failed.I retry many times.How can I manaul install the morpheus agent?

Re: VME create cluster when host install morpheus agent failed

ghç9 — Thu, 13 Aug 2026 20:13:32 GMT

Hope this reply is not too late, in VME when the agent fails to install on the Host its a good to check the Morpheus UI current logs, located at /var/log/morpheus/morpheus-ui/current, it is very helpful when troubleshooting Agent installations.

Example of a failed agent installation on an HVM Host:

2026-07-28_20:35:18.35352 ''[2026-07-28 20:36:01,358] [http-nio-127.0.0.1-8080-exec-34] INFO c.m.AuditLogService - CEF:0|MorpheusData|Morpheus|8.1.2|admin:servers#upgrade|server Updated|src=10.203.101.99 suid=1 suser=administrator request=http://vme-manager/infrastructure/servers/4/upgrade requestMethod=PUT cn1=4 cn1Label=Object ID cs1Label=Object Type cs1=server cn2=1 cn2Label=Account ID 2026-07-28_20:36:01.35840 ''[2026-07-28 20:36:06,375] [appJobNormal-14] INFO c.m.o.LinuxOsService - installing morpheus vm agent on linux server 2026-07-28_20:36:06.37608 ''[2026-07-28 20:36:06,376] [appJobNormal-14] INFO c.m.o.LinuxOsService - Determining Optimal Connection Path for SSH for Server 4 2026-07-28_20:36:06.37612 ''[2026-07-28 20:36:06,384] [appJobNormal-14] INFO c.m.MorpheusComputeService - Starting determineSshRoute with hostList: [10.56.79.37] 2026-07-28_20:36:06.38497 ''[2026-07-28 20:36:06,384] [appJobNormal-14] INFO c.m.MorpheusComputeService - Testing host: 10.56.79.37 2026-07-28_20:36:06.38499 ''[2026-07-28 20:36:06,385] [appJobNormal-14] INFO c.m.MorpheusComputeService - Ssh Connectivity Found on ip 10.56.79.37 2026-07-28_20:36:06.38533 ''[2026-07-28 20:36:06,862] [appJobNormal-14] INFO c.m.o.LinuxOsService - Successfully Determined Route opts: 10.56.79.37 2026-07-28_20:36:06.86313 ''[2026-07-28 20:36:06,863] [appJobNormal-14] INFO c.m.o.LinuxOsService - Performing Reachability Test 2026-07-28_20:36:06.86319 ''[2026-07-28 20:36:07,343] [appJobNormal-14] INFO c.m.o.LinuxOsService - reach test result: {success=false, results={success=false, auth=password, exitCode=1, data=/usr/bin/curl 2026-07-28_20:36:07.34405 curl: (6) Could not resolve host: vme-manager 2026-07-28_20:36:07.34406 , errorOutput=}} 2026-07-28_20:36:07.34406 ''[2026-07-28 20:36:07,348] [appJobNormal-14] WARN c.m.o.LinuxOsService - host not reachable: https://vme-manager/

You can see that the logs show that SSH connection to HVM host was successful.
But the install looks to have failed due to a DNS issue.
When you check the targer host you can see that nothing was installed

root@host37:/home/hvadmin# ll /opt/morpheus-node total 24 drwxr-xr-x 3 root root 4096 Nov 27 2025 ./ drwxr-xr-x 11 root root 4096 Nov 27 2025 ../ drwx------ 2 root root 16384 Nov 27 2025 lost+found/ root@host37:/home/hvadmin#

In this case we are dealing witn a DNS issue, check the HVM node ect/hosts file it might show the DNS entries for the VME Manager not registered.

root@Host1:/home/hvadmin# cat /etc/hosts 127.0.0.1 localhost hv-ubuntu ::1 localhost

Manualy add the entry in ect/hosts

root@host37:/home/hvadmin# cat /etc/hosts 127.0.0.1 localhost hv-ubuntu ::1 localhost 10.56.79.1xx vme-manager

Now try to install the Agent again and it should be successfull

2026-07-28_20:36:07.34893 ''[2026-07-28 20:40:11,709] [http-nio-127.0.0.1-8080-exec-55] INFO c.m.AuditLogService - CEF:0|MorpheusData|Morpheus|8.1.2|admin:servers#upgrade|server Updated|src=10.203.101.99 suid=1 suser=administrator request=http://vme-manager/infrastructure/servers/4/upgrade requestMethod=PUT cn1=4 cn1Label=Object ID cs1Label=Object Type cs1=server cn2=1 cn2Label=Account ID 2026-07-28_20:40:11.70980 ''[2026-07-28 20:40:16,755] [appJobNormal-13] INFO c.m.o.LinuxOsService - installing morpheus vm agent on linux server 2026-07-28_20:40:16.75612 ''[2026-07-28 20:40:16,756] [appJobNormal-13] INFO c.m.o.LinuxOsService - Determining Optimal Connection Path for SSH for Server 4 2026-07-28_20:40:16.75622 ''[2026-07-28 20:40:16,766] [appJobNormal-13] INFO c.m.MorpheusComputeService - Starting determineSshRoute with hostList: [10.56.79.37] 2026-07-28_20:40:16.76648 ''[2026-07-28 20:40:16,766] [appJobNormal-13] INFO c.m.MorpheusComputeService - Testing host: 10.56.79.37 2026-07-28_20:40:16.76651 ''[2026-07-28 20:40:16,766] [appJobNormal-13] INFO c.m.MorpheusComputeService - Ssh Connectivity Found on ip 10.56.79.37 2026-07-28_20:40:16.76687 ''[2026-07-28 20:40:17,246] [appJobNormal-13] INFO c.m.o.LinuxOsService - Successfully Determined Route opts: 10.56.79.37 2026-07-28_20:40:17.24691 ''[2026-07-28 20:40:17,246] [appJobNormal-13] INFO c.m.o.LinuxOsService - Performing Reachability Test 2026-07-28_20:40:17.24695 ''[2026-07-28 20:40:17,731] [appJobNormal-13] INFO c.m.o.LinuxOsService - reach test result: {success=true, results={success=true, auth=password, exitCode=0, data=/usr/bin/curl 2026-07-28_20:40:17.73208 MORPHEUS PING, errorOutput=}} 2026-07-28_20:40:17.73209 ''[2026-07-28 20:40:18,091] [http-nio-127.0.0.1-8080-exec-55] INFO c.m.a.a.ServerScriptController - A remote server/vm has requested the install agent script for download. Server: host37 2026-07-28_20:40:18.09184 ''[2026-07-28 20:40:39,054] [grails.rabbit.exchange.flushAgentActions.container-2] INFO c.m.a.a.CommandService - Flushing Pending Commands for Server 3b46383b-348d-4376-83cc-8b56cac7d4a5 - 2 2026-07-28_20:40:39.05503 ''[2026-07-28 20:40:39,843] [appJobNormal-13] INFO c.m.o.LinuxOsService - successfully installed agent on server 4 - host37 root@vme-manager:/var/log/morpheus/morpheus-ui#

On the HVM node you will see the agent now installed too

root@host37:/home/hvadmin# ll /opt/morpheus-node total 136 drwxr-xr-x 12 morpheus-node morpheus-node 4096 Jul 28 20:40 ./ drwxr-xr-x 11 root root 4096 Nov 27 2025 ../ -rw-r--r-- 1 morpheus-node root 170 Jul 28 20:40 .profile drwx------ 2 morpheus-node morpheus-node 4096 Jul 28 20:40 .ssh/ -rw-r--r-- 1 root root 38203 Apr 10 14:32 LICENSE drwxr-xr-x 2 root root 16384 Jul 28 20:40 LICENSES/ drwxr-xr-x 2 root root 4096 Jul 28 20:40 bin/ drwxr-x--- 2 morpheus-node morpheus-node 4096 Jul 28 20:40 conf/ drwxr-xr-x 13 root root 4096 Jul 28 20:40 embedded/ drwxr-xr-x 2 root root 4096 Jul 28 20:40 init/ drwxr-xr-x 3 root root 4096 Jul 28 20:40 lib/ drwx------ 2 root root 16384 Nov 27 2025 lost+found/ drwxr-xr-x 2 root root 4096 Jul 28 20:40 service/ drwxr-xr-x 3 root root 4096 Jul 28 20:40 sv/ -rw-r--r-- 1 root root 40 Jul 28 20:40 trusted-certs-directory-hash -rw-r--r-- 1 root root 8404 Apr 10 14:32 version-manifest.json -rw-r--r-- 1 root root 3149 Apr 10 14:32 version-manifest.txt root@host37:/home/hvadmin#

topic Re: VME create cluster when host install morpheus agent failed in HPE Morpheus VM Essentials Software

VME create cluster when host install morpheus agent failed

Re: VME create cluster when host install morpheus agent failed