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    <title>topic Solution: Pip SSL: CERTIFICATE_VERIFY_FAILED while running a workflow in HPE Morpheus Enterprise</title>
    <link>https://community.hpe.com/t5/hpe-morpheus-enterprise/solution-pip-ssl-certificate-verify-failed-while-running-a/m-p/7246959#M133</link>
    <description>&lt;P&gt;I was investigating an issue where a python workflow task was failing with error:&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;‘There was a problem confirming the ssl certificate: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed error: Could not find a version that satisfies the requirement’&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;The issue was caused by incorrect index URL on the pip global config file on the Morpheus appliance. When setting the index URL, make sure that it is in a correct format, and there are no whitespaces in the URL.&lt;BR /&gt;
For example:&lt;/P&gt;
&lt;PRE style="background : #f0f1f2;"&gt;&lt;CODE class="lang-auto"&gt;[global]
timeout = 60
index-url = &lt;A href="https://pypi.org/simple" target="_blank"&gt;https://pypi.org/simple&lt;/A&gt;
&lt;/CODE&gt;&lt;/PRE&gt;
&lt;P&gt;Note that if you are using custom ports, then specify the port number by adding it to the index-url domain, and also on the trusted-host name. Specifying the port number just on the index-url will not work.&lt;/P&gt;
&lt;P&gt;For example:&lt;/P&gt;
&lt;PRE style="background : #f0f1f2;"&gt;&lt;CODE class="lang-auto"&gt;[global]
timeout = 60
index-url = &lt;A href="https://pypi.org:8443/simple" target="_blank"&gt;https://pypi.org:8443/simple&lt;/A&gt;
trusted-host = pypi.org:8443
&lt;/CODE&gt;&lt;/PRE&gt;
&lt;P&gt;Please refer to the following pip documentation for details on how to setup the config file properly.&lt;BR /&gt;
&lt;A href="https://pip.pypa.io/en/stable/topics/configuration/" class="onebox" target="_blank" rel="noopener"&gt;https://pip.pypa.io/en/stable/topics/configuration/&lt;/A&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 01 Jul 2022 09:27:41 GMT</pubDate>
    <dc:creator />
    <dc:date>2022-07-01T09:27:41Z</dc:date>
    <item>
      <title>Solution: Pip SSL: CERTIFICATE_VERIFY_FAILED while running a workflow</title>
      <link>https://community.hpe.com/t5/hpe-morpheus-enterprise/solution-pip-ssl-certificate-verify-failed-while-running-a/m-p/7246959#M133</link>
      <description>&lt;P&gt;I was investigating an issue where a python workflow task was failing with error:&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;‘There was a problem confirming the ssl certificate: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed error: Could not find a version that satisfies the requirement’&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;The issue was caused by incorrect index URL on the pip global config file on the Morpheus appliance. When setting the index URL, make sure that it is in a correct format, and there are no whitespaces in the URL.&lt;BR /&gt;
For example:&lt;/P&gt;
&lt;PRE style="background : #f0f1f2;"&gt;&lt;CODE class="lang-auto"&gt;[global]
timeout = 60
index-url = &lt;A href="https://pypi.org/simple" target="_blank"&gt;https://pypi.org/simple&lt;/A&gt;
&lt;/CODE&gt;&lt;/PRE&gt;
&lt;P&gt;Note that if you are using custom ports, then specify the port number by adding it to the index-url domain, and also on the trusted-host name. Specifying the port number just on the index-url will not work.&lt;/P&gt;
&lt;P&gt;For example:&lt;/P&gt;
&lt;PRE style="background : #f0f1f2;"&gt;&lt;CODE class="lang-auto"&gt;[global]
timeout = 60
index-url = &lt;A href="https://pypi.org:8443/simple" target="_blank"&gt;https://pypi.org:8443/simple&lt;/A&gt;
trusted-host = pypi.org:8443
&lt;/CODE&gt;&lt;/PRE&gt;
&lt;P&gt;Please refer to the following pip documentation for details on how to setup the config file properly.&lt;BR /&gt;
&lt;A href="https://pip.pypa.io/en/stable/topics/configuration/" class="onebox" target="_blank" rel="noopener"&gt;https://pip.pypa.io/en/stable/topics/configuration/&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 01 Jul 2022 09:27:41 GMT</pubDate>
      <guid>https://community.hpe.com/t5/hpe-morpheus-enterprise/solution-pip-ssl-certificate-verify-failed-while-running-a/m-p/7246959#M133</guid>
      <dc:creator />
      <dc:date>2022-07-01T09:27:41Z</dc:date>
    </item>
    <item>
      <title>Re: Solution: Pip SSL: CERTIFICATE_VERIFY_FAILED while running a workflow</title>
      <link>https://community.hpe.com/t5/hpe-morpheus-enterprise/solution-pip-ssl-certificate-verify-failed-while-running-a/m-p/7246960#M134</link>
      <description>&lt;P&gt;I would suggest checking out this article:- &lt;A href="https://cheapsslweb.com/blog/ssl-certificate-verify-failed-error-in-python/" rel="noopener nofollow ugc"&gt;https://cheapsslweb.com/blog/ssl-certificate-verify-failed-error-in-python/&lt;/A&gt;. for the error solution. You can refer to it in detail and might find a helpful solution.&lt;/P&gt;
&lt;P&gt;I hope it helps!&lt;/P&gt;</description>
      <pubDate>Tue, 15 Apr 2025 12:32:00 GMT</pubDate>
      <guid>https://community.hpe.com/t5/hpe-morpheus-enterprise/solution-pip-ssl-certificate-verify-failed-while-running-a/m-p/7246960#M134</guid>
      <dc:creator>camilia</dc:creator>
      <dc:date>2025-04-15T12:32:00Z</dc:date>
    </item>
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