Morpheus UI Unreachable(404 not found)

Srisharaan — Mon, 20 Nov 2023 06:47:43 GMT

Hello team
We have got a morpheus single node installation in place. All the services are running fine but we are unable to see the UI.

Re: Morpheus UI Unreachable(404 not found)

Mon, 20 Nov 2023 11:21:00 GMT

Hi @srisharaan,

If you’re still facing this issue, please raise a case via the support portal so that we can help you .

If you could attach some logs to the case, that would be great. Information on how to gather the relevant information can be found here:

How to capture and document issues for Morpheus support cases

Re: Morpheus UI Unreachable(404 not found)

ankitdhiman — Wed, 13 Aug 2025 08:57:29 GMT

Hi,

Try to Connect to mysql db using "mysql -u morpheus -p -h 127.0.0.1 <db_name>". It will prompt for password which can be extracted from: "head /opt/morpheus/conf/application.yml"

Once connected to mysql, search for changelock database, it may be named something like:

=============================

DATABASECHANGELOGLOCK
db_changelog_lock

=============================

MySQL [morpheus]> SHOW TABLES LIKE '%LOCK%';
+-----------------------------+
| Tables_in_morpheus (%LOCK%) |
+-----------------------------+
| DATABASECHANGELOGLOCK |

MySQL [morpheus]> SELECT * FROM DATABASECHANGELOGLOCK;

MySQL [morpheus]> UPDATE DATABASECHANGELOGLOCK
-> SET LOCKED = 0,
-> LOCKGRANTED = NULL,
-> LOCKEDBY = NULL
-> WHERE ID = 1;
Query OK, 1 row affected (0.008 sec)
Rows matched: 1 Changed: 1 Warnings: 0

MySQL [morpheus]> EXIT;

Execute tail -f /var/log/morpheus/morpheus-ui/current and then restart Morpheus-UI

# morpheus-ctl restart morpheus-ui

Keep looking at the logs and wait until you see "Morpheus" logo.

2025-08-13_08:19:06.41270 ' __ ___ __
2025-08-13_08:19:07.54452 / |/ /__ _______ / / ___ __ _____
2025-08-13_08:19:07.54469 / /|_/ / _ \/ __/ _ \/ _ \/ -_) // (_-<
2025-08-13_08:19:07.54477 /_/ /_/\___/_/ / .__/_//_/\__/\_,_/___/
2025-08-13_08:19:07.54486 ****************************************
2025-08-13_08:19:07.54496 Version: 8.0.8
2025-08-13_08:19:07.54552 Start Time: Wed Aug 13 08:19:07 UTC 2025

Now, try to access the UI on web browser, it should be fixed by now.

Thanks.

topic Morpheus UI Unreachable(404 not found) in HPE Morpheus Enterprise

Morpheus UI Unreachable(404 not found)

Re: Morpheus UI Unreachable(404 not found)

Re: Morpheus UI Unreachable(404 not found)