topic Re: Morpheus UI Not loading : HTTP status 404 not found in HPE Morpheus Enterprise Software

Morpheus UI Not loading : HTTP status 404 not found

RJ12 — Mon, 28 Nov 2022 11:09:37 GMT

Hi Team

We have a 3-Node HA installation on AWS lab set up. There is no Load balancer setup as of now so Morpheus UI is being accessed via each appliance URL. In order to encrypt the passwords in secrets.json & .rb file, we followed below instructions on each node.

https://docs.morpheusdata.com/en/latest/getting_started/additional/additional_configuration.html

After restarting one of the nodes, appliance URL is not accessible on that specific node and gives error “HTTP status 404 not found”. Elasticsearch is showing 3 nodes cluster and RabbitMQ is also showing all 3 nodes but morpheus ui is not accessible. Is there anything , i am missing here.

Attached are screenshot for secrets & rb json.

Re: Morpheus UI Not loading : HTTP status 404 not found

cbunge — Mon, 28 Nov 2022 12:09:47 GMT

@ranujain beyond confirming your encrypted strings as Adam suggested, this is probably best handled via support at https://support.morpheusdata.com

Re: Morpheus UI Not loading : HTTP status 404 not found

RJ12 — Mon, 28 Nov 2022 16:57:17 GMT

Hi @alipscombe

I can see the mysql password in “/opt/morpheus/conf/application.yml”.

No bad password entry in current logs.

When run below command (as root), it says permission denied.

/opt/morpheus/lib/morpheus/encryptCli.jar ![sec03|690x77](upload://jg9QBn2Vf8ISZTTLN0kV1Tfiw7W.png) decrypt 'ENC($replaceme)'

In morheus-ssl-access.log, it shows connection refused.

2022-11-28_16:56:04.62933 2022/11/28 16:56:04 [error] 76293#0: *1891 connect() failed (111: Connection refused) while connecting to upstream, client: X.X.X.X, server: X.X.X.X, request: “GET /.env HTTP/1.1”, upstream: “http://[::1]:8080/.env”, host: “X.X.X.X”

Re: Morpheus UI Not loading : HTTP status 404 not found

Wed, 21 Dec 2022 12:16:51 GMT

Hello @ranujain

Just to circle back to this thread, I noticed that there is a typo within your morpheus.rb should be app['encryption_key_suffix'] = 'key' not app['encrypted_key_suffix'] = 'suffix' I have asked our documentation team to update our documentation as the typo is within our docs.

Thanks,

Re: Morpheus UI Not loading : HTTP status 404 not found

Mon, 28 Nov 2022 17:06:26 GMT

Hello @ranujain

Please can you raise a case with our support team and provide them the Morpheus-UI current file which is located in /var/log/morpheus/morpheus-ui/

The morpheus-ssl-access.log file is the NGINX log file. The error is someone attempting to connect to an endpoint that does not exist on the Morpheus Appliance.

Re: Morpheus UI Not loading : HTTP status 404 not found

Mon, 28 Nov 2022 11:49:40 GMT

Hello @ranujain

Thanks for sharing screenshots of your configuration. The morpheus-ui log will catchup the start up error.

The log is located in ‘/var/log/morpheus/morpheus-ui/current’ there maybe a bad password.

Additionally please can you confirm the follow ?

The version of your Morpheus Appliance.

The application.yml has been updated with your secure strings? by running sudo head /opt/morpheus/conf/application.yml

Can you also confirm that you are able to decrypt your secure strings by running

/opt/morpheus/lib/morpheus/encryptCli.jar decrypt 'ENC($replaceme)'

Thanks,
Adam

Re: Morpheus UI Not loading : HTTP status 404 not found

RJ12 — Mon, 20 Mar 2023 15:45:50 GMT

@alipscombe

Reposing very late on this but I am applying the encryption currently, I ran the command from root user

“/opt/morpheus/lib/morpheus/encryptCli.jar decrypt ‘ENC($replaceme)’” but it says permission denied.