OpenStack Cloud: Duplicate Service Plans and Security Groups Created During Manual Sync

manpreet_unotel — Mon, 03 Nov 2025 14:32:26 GMT

Environment Details

Morpheus Version: HPE Morpheus Enterprise 8.0.10
Cloud Type: OpenStack
Issue: Duplicate Service Plans being created repeatedly after a Daily sync or after manually triggering a Daily sync

Problem Description

I am experiencing an issue where Morpheus is discovering and creating duplicate Service Plans every time we perform a manual sync on our OpenStack cloud integration. These Service Plans are based on the same underlying OpenStack flavors, which are shared across multiple OpenStack projects.

Current Setup

Cloud Configuration:

Cloud Type: OpenStack
"Inventory Existing Instances": ENABLED at the cloud level
Automatic sync interval: 5 minutes (default)
Multiple OpenStack projects configured as separate Resource Pools

Resource Pool Configuration: We have created multiple OpenStack projects as Resource Pools with the following settings:

ProjectA1
- Active: True
- Inventory: True
- ProjectA2 (similar configuration)
  - Active: True
  - Inventory: True
ProjectA3
- Active: True
- Inventory: True

All Resource Pools have:

Group Access: "all" groups enabled
Tenant Permissions: Assigned to MASTER_TENANT and ProjectA1
Service Plan Access: "All" plans available

Observed Behavior

Each time I manually trigger a cloud sync after creating a new project (Infrastructure > Clouds > [Cloud Name] > Actions > REFRESH (Daily)), Morpheus creates new Service Plans based on the same OpenStack flavors. These Service Plans have identical resource specifications (CPU, memory, storage) but appear as separate entries in Administration > Plans & Pricing. The duplication occurs even though the underlying OpenStack flavors are shared across all projects.

Steps to Reproduce

Configure OpenStack cloud with "Inventory Existing Instances" enabled
Add first Resource Pool (OpenStack project) with "INVENTORY" checkbox enabled
Wait for initial sync to complete - Service Plans are created based on OpenStack flavors
Add second Resource Pool (different OpenStack project) with "INVENTORY" checkbox enabled
Manually trigger sync via Infrastructure > Clouds > Actions > REFRESH (Daily)
Observe duplicate Service Plans created in Administration > Plans & Pricing
Repeat for additional Resource Pools - duplicates continue to accumulate

topic OpenStack Cloud: Duplicate Service Plans and Security Groups Created During Manual Sync in HPE Morpheus Enterprise

OpenStack Cloud: Duplicate Service Plans and Security Groups Created During Manual Sync