topic Re: How do I remove a decommissioned nimble array from the infosight console in InfoSight Predictive Analytics

How do I remove a decommissioned nimble array from the infosight console

Todd6 — Wed, 03 Jan 2024 21:06:53 GMT

How do I remove a decommissioned nimble array from the infosight console

Re: How do I remove a decommissioned nimble array from the infosight console

SanjanaN — Thu, 21 Dec 2023 11:54:52 GMT

Hi Todd,

Could you please provide me the serial number of your decommissioned array that starts with AF- via Private message?

Regards,
SANJANA N

Re: How do I remove a decommissioned nimble array from the infosight console

SanjanaN — Thu, 21 Dec 2023 15:16:14 GMT

HI Todd,

In order to mark the array as decommisioned , NImble support needs the array serial number as well as the customer confirmation that they approve the permanent loss of all of the historical performance and usage data from the decommissioned array within InfoSight.

Once the above information is there Nimble support can proceed with marking the array as decommissioned within their system.

Re: How do I remove a decommissioned nimble array from the infosight console

SanjanaN — Wed, 03 Jan 2024 21:04:35 GMT

Hello Todd,

Regarding your inquiry about removing the array from their InfoSight organization, Nimble Support will need to mark the array as decommissioned in our system.

In order to do this, they will need the array serial number as well as the customer confirmation that they approve the permanent loss of all of the historical performance and usage data from the decommissioned array within InfoSight.

Once nimble support team have the above we can proceed with marking the array as decommissioned within our system. Kindly provide the mentione details to Nimble support and they will be able to guide you . here is their email ID: support@nimblestorage.com