topic Re: Pavilion 533M no OS CD in Operating System - Microsoft

Pavilion 533M no OS CD

Scott Magaw — Thu, 20 Jan 2005 18:10:28 GMT

How do I obtain a Win/?? CD for a system bought from WalMart or Sam's Club with a preloaded OS, but NO Windows CD. HDD failed outside of warranty and I need to buy a new HDD and put the original OS on the new drive.

Any ideas???????

CroSoft

Re: Pavilion 533M no OS CD

Pat — Fri, 21 Jan 2005 00:03:24 GMT

Hello, Scott,

What OS are you wanting to put on?

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?dlc=en&lc=en&product=238334〈=en&cc=us&docname=bph07143

Pat

Re: Pavilion 533M no OS CD

Scott Magaw — Fri, 21 Jan 2005 10:35:06 GMT

At this point, I am trying to get a feel for who is responsible to provide the OS. The person with the problem PC is still to provide me with all purchase paperwork and the documentation that came with the PC.

I assured her that she should not have to pay for a new OS. She did not know if it came with Win98, 2000 or XP. I need the additional purchase and PC documentation to make the determination myself.

If you know if it's the Seller or the Mfg, that will help if she does not have any of the additionally requested documentation.

Thnaks for the reply!

Re: Pavilion 533M no OS CD

Pat — Fri, 21 Jan 2005 11:47:43 GMT

Scott,

The Windows XP platform is/was originally shipped inlieu of the Recovery CD some time ago. The option for purchaser was to buy the CD from the Manufacturer (HP) at minimal cost. I believe around the amount of $20.00.

New XP platforms have a feature that enables them to copy their own Recovery CDs from a preinstalled program.

My Windows ME system came with recovery disks from SBC.

If they wish to install '98, they'll have to purchase off the shelf from the likes of Staples, etc.... I believe the same is true of ME and '95. HP does not support these platforms. They are completely discontinued in June of 2006 according to Microsoft.

You can compare prices online:

98
http://www.pricegrabber.com/search_attrib.php?page_id=186&form_keyword=window+98&rd=1

ME, XP,...

http://www.pricegrabber.com/search_attrib.php?page_id=186&form_keyword=windows&rd=1

Pat

Re: Pavilion 533M no OS CD

Scott Magaw — Fri, 21 Jan 2005 12:14:01 GMT

Thanks for your help, Pat. Take 10!

Re: Pavilion 533M no OS CD

Scott Magaw — Fri, 21 Jan 2005 12:15:41 GMT

Thanks again, Pat!