https://community.hpe.com/t5/operating-system-microsoft/problems-remote-connecting-hp-products-to-windows-2012-r2-server/m-p/6416506#M12866 <P>IT department is having trouble connecting any new HP product remotely to the Windows2012 R2 server.&nbsp; The message received is "Connection is lost" no other information.&nbsp; Have tried refreshing computers etc.&nbsp; Not sure why only HP's trying to find out if it is a consistent firewall issue or driver.&nbsp; Have not had this issue with any other products (ie: Lenovo, Samsung, Toshiba etc) The other systems connect right out of the box....</P><P>&nbsp;</P><P>We have recommended returning the HP and purchasing any other model??</P><P>&nbsp;</P><P>Last attempt was with HP Envy23 with Windows 8.1</P> Tue, 18 Mar 2014 11:26:59 GMT PattyBarnett 2014-03-18T11:26:59Z https://community.hpe.com/t5/operating-system-microsoft/problems-remote-connecting-hp-products-to-windows-2012-r2-server/m-p/6416506#M12866 <P>IT department is having trouble connecting any new HP product remotely to the Windows2012 R2 server.&nbsp; The message received is "Connection is lost" no other information.&nbsp; Have tried refreshing computers etc.&nbsp; Not sure why only HP's trying to find out if it is a consistent firewall issue or driver.&nbsp; Have not had this issue with any other products (ie: Lenovo, Samsung, Toshiba etc) The other systems connect right out of the box....</P><P>&nbsp;</P><P>We have recommended returning the HP and purchasing any other model??</P><P>&nbsp;</P><P>Last attempt was with HP Envy23 with Windows 8.1</P> Tue, 18 Mar 2014 11:26:59 GMT https://community.hpe.com/t5/operating-system-microsoft/problems-remote-connecting-hp-products-to-windows-2012-r2-server/m-p/6416506#M12866 PattyBarnett 2014-03-18T11:26:59Z