topic Win ME to XP upgrade on Pav 6640 in Operating System - Microsoft

Win ME to XP upgrade on Pav 6640

Robert Tigner — Thu, 07 Nov 2002 17:01:24 GMT

The XP install stops and produces a "recommend a BIOS upgrade for ACPI compliance" message. HP does not offer an upgrade nor can one be had from the BIOS maker (Phoenix). The XP "stop" message offers (but does not recommend) a work around. A commercial provider of BIOS upgrades says that the 6640's BIOS (reported as PhoenixBIOS 4.0, Release 6.0.B) has HP proprietary alterations and, therefore, there are no available third-party upgrades. Suggestions? Thank you.

Re: Win ME to XP upgrade on Pav 6640

Roger Faucher — Fri, 08 Nov 2002 03:27:38 GMT

Robert:

See if this helps. If not, let us know.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299340

Good luck!

Roger

Re: Win ME to XP upgrade on Pav 6640

Robert Tigner — Fri, 15 Nov 2002 20:12:52 GMT

Roger --

The referenced MS document was in fact helpful. Ironically, following the instructions and "forcing a HAL" from the menu choices did NOT work (not even when choosing the "default PC" option. However, bypassing the menu altogether (which supposedly also has the effect of choosing "default PC") DID work. And having the document available gave me confidence that XP would install correctly after this work around. It does. Thank you.