topic Re: xp shutdown but machine doesnt turn off in Operating System - Microsoft

xp shutdown but machine doesnt turn off

Sharfuddin — Fri, 12 Mar 2004 07:55:22 GMT

Hello

I m using xp professional, problm is that when i select "shut down", and press 'ok', every thing done/goes properly, but at last on my monitor Windows XP logo screen remains that says "its now safe to turn off your computer", and my machine 'power' light remains on, until unless I have to disconent the power from main power board.
I want to ask that why my machine remains 'on', why machine doesnt off properly. and what should I do, so that when I shutdown my operating system, it will also turn off my computer.

System configuration:
CPU: 800 Mhz
RAM: 256 MB
HDD: 40 GB

Regards,
Sharf

Re: xp shutdown but machine doesnt turn off

Roger Faucher — Fri, 12 Mar 2004 17:01:45 GMT

Sharf:

Did it ever work properly?

Look in Device Manager under SYSTEM DEVICES and see if anything is flagged. If yes, post the mfgr/model of your computer (be specific, please) or if it's homemade, post the motherboard mfgr/model.

Thanks!

Roger

Re: xp shutdown but machine doesnt turn off

Ramesh Pakkath — Mon, 15 Mar 2004 15:15:48 GMT

Hi Sharf,

There are various reasons for improper shutdown. I have attached a few links to documents on resolving shut down related issues.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;320008

http://support.microsoft.com/default.aspx?scid=kb;EN-US;315664

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307274

http://support.microsoft.com/default.aspx?scid=kb;EN-US;317673

http://aumha.org/win5/a/shtdwnxp.php

Hope these help.
Ramesh Pakkath

Re: xp shutdown but machine doesnt turn off

Pedro Pinto_2 — Wed, 17 Mar 2004 12:09:53 GMT

I have a similiar unit that does the same, i think it is related to the chipset configuration, system board that unit has. All units that i have tested that have CPU bellow 500mhz or certain chipsets exhibit the same sintom. Until now i haven't been able to provide a solution to this issue, all driver and windows updates failed. I will try to check the chipsets were these issues occurs to isolate the cause. I will provide these informations has soon has possible.

Pedro

Re: xp shutdown but machine doesnt turn off

Ramesh Pakkath — Thu, 18 Mar 2004 12:02:41 GMT

Sharf, could you let me know the model number of the computer.