https://community.hpe.com/t5/operating-system-microsoft/cd-romdrive/m-p/2419183#M423 i don't know where to turn i have a new HP Pavillion M50 computer HP PAVILION <BR />6535 it will not read cdrom's encarta or anything else. i believe the cdrom is <BR />not installed it has a port but nothing is read what do i do????? Thu, 02 Mar 2000 12:51:58 GMT Sharon Leoem 2000-03-02T12:51:58Z https://community.hpe.com/t5/operating-system-microsoft/cd-romdrive/m-p/2419183#M423 i don't know where to turn i have a new HP Pavillion M50 computer HP PAVILION <BR />6535 it will not read cdrom's encarta or anything else. i believe the cdrom is <BR />not installed it has a port but nothing is read what do i do????? Thu, 02 Mar 2000 12:51:58 GMT https://community.hpe.com/t5/operating-system-microsoft/cd-romdrive/m-p/2419183#M423 Sharon Leoem 2000-03-02T12:51:58Z https://community.hpe.com/t5/operating-system-microsoft/cd-romdrive/m-p/2419184#M424 Sharon,<BR /><BR />It sounds like you may have a hardware problem. If this is a new system, you <BR />may want to call the HP Pavillion Support line at 208-323-4663.<BR /><BR />Good Luck,<BR /><BR />---Gerard Fri, 03 Mar 2000 17:28:40 GMT https://community.hpe.com/t5/operating-system-microsoft/cd-romdrive/m-p/2419184#M424 Gerard Laygui 2000-03-03T17:28:40Z