topic Re: Video Problems w/HP 6553 in Operating System - Microsoft

Video Problems w/HP 6553

James Passaniti — Thu, 09 Mar 2000 06:37:44 GMT

I am having a video problem with games that have some good animation. Like ;
L/S 2000, and (Interplay Sports) Virtual Deap sea Fishing.
I go into the games and then the PC either freezes up, or reboots system. I
sometimes get vertical lines going up, when it freezes.
Need help to pin-point problem.
I have a 466mhz 6553 model.
Thank you !
James Passaniti

Re: Video Problems w/HP 6553

Jamie Hughes_1 — Thu, 09 Mar 2000 08:15:37 GMT

Hello James,

HP has a great document at our website to assist you in troubleshooting this
issue with the computer hanging and/or freezing. It's a pretty long document
so I'll just include the link here for you. Walk through this document and try
some of the suggestions like changing the video resolution, etc.

If you still have problems after going through the troubleshooting document,
there is a link off of that page to contact the Customer Care Center for the
Pavilion prodcuts. You should give them a call or post a message in the
Pavilion forum and they should be able to help you out.

Regards,
Jamie Hughes

Re: Video Problems w/HP 6553

John Klein — Thu, 26 Oct 2000 17:54:56 GMT

I am experiencing the same video problems with my 6553. Where can I find the link?
Should I just install a PCI video card and disable the onboard video?