topic "Do you want to save changes" message when replying in Outlook 2002 in Operating System - Microsoft

"Do you want to save changes" message when replying in Outlook 2002

Neil Davis_2 — Thu, 13 May 2004 07:54:44 GMT

Hi,

I have a user who receives the message "Do you want to save changes" when they reply to e-mails in Outlook 2002, it has only happened suddenly and I can't put my finger on why it is happening?

Could anyone help?

Re: "Do you want to save changes" message when replying in Outlook 2002

Ganesh Babu — Thu, 13 May 2004 11:40:28 GMT

is the message comes while clicking on "Send" button or "Reply" button??

Ganesh

Re: "Do you want to save changes" message when replying in Outlook 2002

Neil Davis_2 — Thu, 13 May 2004 11:41:34 GMT

It comes when pressing the send button, after pressing the reply button...I hope that helps?

Cheers

Neil

Re: "Do you want to save changes" message when replying in Outlook 2002

Antoniov. — Thu, 13 May 2004 11:52:55 GMT

Neil,
message have some VBA code or macro or some attachment?
May be outlook ask confirm any VBA change; what does happen if your user don't confirm?

@Antoniov

Re: "Do you want to save changes" message when replying in Outlook 2002

Neil Davis_2 — Fri, 14 May 2004 03:23:14 GMT

Anroniov,

If the user presses no or cancel the message gets sent as normal, if she presses yes to the message it gets saved to the drafts folder.

Cheers

Neil

Re: "Do you want to save changes" message when replying in Outlook 2002

Jorge Pinto Leite — Fri, 14 May 2004 04:59:02 GMT

Hi
Search in Options / Preferences if saving the sended messages is checked.
Check also in Advanced Options of Preferences the checked items of saving messages.
Hope this helps,
Jorge

Re: "Do you want to save changes" message when replying in Outlook 2002

Neil Davis_2 — Fri, 14 May 2004 05:01:22 GMT

I have just noticed that she has hotbar installed which is spyware so I am going to completely remove it and see if that resolves the problem!

I will keep you posted....many thanks for all your help and time on this!

Neil

Re: "Do you want to save changes" message when replying in Outlook 2002

Neil Davis_2 — Fri, 14 May 2004 08:51:07 GMT

Hi,

All fixed guys, by removing Hotbar from the PC it has sorted the problem!

Thanks for your help

Neil.