https://community.hpe.com/t5/operating-system-microsoft/scanning/m-p/3832353#M7366 I AM NEW TO THE C4100 PRINTER AND AM TRYING TO SCAN AND I KEEP GETTING A MESSAGE THE THE SCANNER IS IN USE TRY AGAIN LATTER. HOW DO I GET ARROUNT THIS? Thu, 27 Jul 2006 14:13:10 GMT GEORGE PAUL 2006-07-27T14:13:10Z https://community.hpe.com/t5/operating-system-microsoft/scanning/m-p/3832353#M7366 I AM NEW TO THE C4100 PRINTER AND AM TRYING TO SCAN AND I KEEP GETTING A MESSAGE THE THE SCANNER IS IN USE TRY AGAIN LATTER. HOW DO I GET ARROUNT THIS? Thu, 27 Jul 2006 14:13:10 GMT https://community.hpe.com/t5/operating-system-microsoft/scanning/m-p/3832353#M7366 GEORGE PAUL 2006-07-27T14:13:10Z https://community.hpe.com/t5/operating-system-microsoft/scanning/m-p/3832354#M7367 You don't say what operating system this is connected to.<BR /><BR />Make sure that you've got all of the latest updates for windows, as well as the latest printer software. Use the following link to take you to the download page for the latest printer software - <A href="http://h20180.www2.hp.com/apps/Lookup?h_lang=en&amp;h_cc=uk&amp;cc=uk&amp;h_page=hpcom" target="_blank">http://h20180.www2.hp.com/apps/Lookup?h_lang=en&amp;h_cc=uk&amp;cc=uk&amp;h_page=hpcom</A>〈=en&amp;h_client=S-A-R135-1&amp;h_query=C4100+&amp;submit.x=11&amp;submit.y=8<BR /><BR />Regards,<BR /><BR />Gary Fri, 28 Jul 2006 03:29:12 GMT https://community.hpe.com/t5/operating-system-microsoft/scanning/m-p/3832354#M7367 Gary Cooper_1 2006-07-28T03:29:12Z