https://community.hpe.com/t5/operating-system-microsoft/my-computer-does-not-recognize-cd-dvd-drives/m-p/3914379#M7653 They appear to be registry errors caused by your cr-dvd drives.<BR />Google error code and look for answers.<BR /><BR /><A href="http://support.microsoft.com/kb/310123" target="_blank">http://support.microsoft.com/kb/310123</A><BR /><BR />lists error codes and possible answers<BR /><BR />John Tue, 19 Dec 2006 16:15:01 GMT John Sutherland_1 2006-12-19T16:15:01Z https://community.hpe.com/t5/operating-system-microsoft/my-computer-does-not-recognize-cd-dvd-drives/m-p/3914378#M7652 Under device manager, the two drives on my computer are visible, but they both contain a <BR /><BR />A black exclamation point (!) on a yellow field indicates the device is in a problem state. Note that a device that is in a problem state can be functioning. <BR /><BR />one drive gives me code 19 under drive status<BR /><BR />another drive gives me code 41 under drive status..<BR /><BR />i have tried using the troubleshooting button but have found no success<BR /><BR />any help would be appreciated Sun, 17 Dec 2006 19:19:27 GMT https://community.hpe.com/t5/operating-system-microsoft/my-computer-does-not-recognize-cd-dvd-drives/m-p/3914378#M7652 karazekevin 2006-12-17T19:19:27Z https://community.hpe.com/t5/operating-system-microsoft/my-computer-does-not-recognize-cd-dvd-drives/m-p/3914379#M7653 They appear to be registry errors caused by your cr-dvd drives.<BR />Google error code and look for answers.<BR /><BR /><A href="http://support.microsoft.com/kb/310123" target="_blank">http://support.microsoft.com/kb/310123</A><BR /><BR />lists error codes and possible answers<BR /><BR />John Tue, 19 Dec 2006 16:15:01 GMT https://community.hpe.com/t5/operating-system-microsoft/my-computer-does-not-recognize-cd-dvd-drives/m-p/3914379#M7653 John Sutherland_1 2006-12-19T16:15:01Z