topic Re: hp pavillion dv6215us random freezing in Operating System - Microsoft

hp pavillion dv6215us random freezing

freezing laptop — Mon, 21 May 2007 13:30:30 GMT

i bought my laptop with vista, it was freezing up randomly so i reformatted. i got windows xp and all the drivers. its still freezing randomly. any ideas?

Re: hp pavillion dv6215us random freezing

Steven E. Protter — Tue, 22 May 2007 06:33:04 GMT

Shalom,

Hardware.
Disk or power supply.

It came with a diagnostic cd, boot off it and run the tests.

SEP

Re: hp pavillion dv6215us random freezing

Roger Faucher — Tue, 22 May 2007 22:32:36 GMT

Hello freezing:

If you bought it with Vista, it must be under warranty. Why not return it to HP for repair?

Make a great day!

Roger

Re: hp pavillion dv6215us random freezing

Scotte Bruno — Wed, 25 Nov 2009 22:39:04 GMT

Quite honestly, as an individual who has worked within HP, as well as having a family employment total combined time of over 100+ years working with and for HP, I am going to call this HP Pavilion Entertainment PC model number DV6215US the worst designed system of all time. It has been obvious to me for the past umpteen months that this notebook, along with several other DV series notebooks, have terribly bad motherboard designs which render these units beyond just semi dysfunctional.

Needless to say, I will not go into details here for the reason that I have spent a combined 240+ hours on support efforts in getting this these many issues corrected, and nothing has been done.

If you own a DV series notebook and have been having loads of problems since first buying it, contact me, lets see if we can help each other out here.

p.s. that IS of course, if your notebook doesn't look like this one in the image that I attached.

Scott Bruno