https://community.hpe.com/t5/operating-system-microsoft/scan-disk-ca575681/m-p/2463672#M953 In order for scandisk to work properly there must be NO applications running in the background! That is if your anti-virus program is running you must first disable it.<BR />you can do this by usually right clicking on its icon on your taskbar. This goes as well for disc defrag. No other apps. should be running! I think this will solve your problem. <BR /> R.Judd Fri, 10 Nov 2000 02:41:19 GMT Ross Judd 2000-11-10T02:41:19Z https://community.hpe.com/t5/operating-system-microsoft/scan-disk-ca575681/m-p/2463671#M952 My father just purchased a new computer from HP I can?t remember the model. He has had it for two weeks. I have tried to run scan disk and defragmenter and it tells me that I need to run scan disk through. I did that and it stops at 642,246 bites. It is suppose to go up to 1,250,302 but it just sits there. I let it go all night and still nothing happens. I thing that I have a defective hard drive or a damaged surface area what should I do? Thu, 09 Nov 2000 20:27:38 GMT https://community.hpe.com/t5/operating-system-microsoft/scan-disk-ca575681/m-p/2463671#M952 Jason Leaggi 2000-11-09T20:27:38Z https://community.hpe.com/t5/operating-system-microsoft/scan-disk-ca575681/m-p/2463672#M953 In order for scandisk to work properly there must be NO applications running in the background! That is if your anti-virus program is running you must first disable it.<BR />you can do this by usually right clicking on its icon on your taskbar. This goes as well for disc defrag. No other apps. should be running! I think this will solve your problem. <BR /> R.Judd Fri, 10 Nov 2000 02:41:19 GMT https://community.hpe.com/t5/operating-system-microsoft/scan-disk-ca575681/m-p/2463672#M953 Ross Judd 2000-11-10T02:41:19Z