https://community.hpe.com/t5/operating-system-microsoft/account-administrator-password-reset-error-message/m-p/4676116#M9778 We lost the password for the account administrator. Cannot do updates or upgrades. Tried to reset and an error message comes up that state, "an error has occurred while wizard attempted to reset the password". There was no explanation as to what the error was, and no error number. Can anyone help? Tue, 17 Aug 2010 19:20:49 GMT Armour 2010-08-17T19:20:49Z https://community.hpe.com/t5/operating-system-microsoft/account-administrator-password-reset-error-message/m-p/4676116#M9778 We lost the password for the account administrator. Cannot do updates or upgrades. Tried to reset and an error message comes up that state, "an error has occurred while wizard attempted to reset the password". There was no explanation as to what the error was, and no error number. Can anyone help? Tue, 17 Aug 2010 19:20:49 GMT https://community.hpe.com/t5/operating-system-microsoft/account-administrator-password-reset-error-message/m-p/4676116#M9778 Armour 2010-08-17T19:20:49Z https://community.hpe.com/t5/operating-system-microsoft/account-administrator-password-reset-error-message/m-p/4676117#M9779 Hi Armour,<BR /><BR />What OS are you running?<BR />Is it a PC or a server?<BR /><BR />Check this thread here:<BR /><A href="http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1282121773912+28353475&amp;threadId=681286" target="_blank">http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1282121773912+28353475&amp;threadId=681286</A><BR /><BR />Kind regards. Wed, 18 Aug 2010 07:57:43 GMT https://community.hpe.com/t5/operating-system-microsoft/account-administrator-password-reset-error-message/m-p/4676117#M9779 Edgar Zapata 2010-08-18T07:57:43Z