https://community.hpe.com/t5/operating-system-microsoft/word-2003-does-not-list-tray-3-from-hp-printer/m-p/4787152#M9986 What Windows version are you using?<BR />Is it only Word that can't print to tray 3, what about IE? Mon, 16 May 2011 03:06:25 GMT Dennis Handly 2011-05-16T03:06:25Z https://community.hpe.com/t5/operating-system-microsoft/word-2003-does-not-list-tray-3-from-hp-printer/m-p/4787151#M9985 Basically we use the HP5500dtn and although Tray 3 is installed and working as far the printer is concerned, Microsoft Word 2003 does not list this as an option in Page Setup.<BR /><BR />It means that when users need to print to Tray 3, the HP5500dtn instead asks for paper in the Manual Feed tray. They have to do this for every print.<BR /><BR />Is this a Microsoft problem or a HP problem and does anyone know what the fix is? Thu, 12 May 2011 09:52:07 GMT https://community.hpe.com/t5/operating-system-microsoft/word-2003-does-not-list-tray-3-from-hp-printer/m-p/4787151#M9985 Kevin Feathers 2011-05-12T09:52:07Z https://community.hpe.com/t5/operating-system-microsoft/word-2003-does-not-list-tray-3-from-hp-printer/m-p/4787152#M9986 What Windows version are you using?<BR />Is it only Word that can't print to tray 3, what about IE? Mon, 16 May 2011 03:06:25 GMT https://community.hpe.com/t5/operating-system-microsoft/word-2003-does-not-list-tray-3-from-hp-printer/m-p/4787152#M9986 Dennis Handly 2011-05-16T03:06:25Z