topic Re: Lefthand SAN Cache Battery 'Faulty' in StoreVirtual Storage

Lefthand SAN Cache Battery 'Faulty'

lehmanp — Fri, 11 Mar 2016 13:27:29 GMT

Just got in to work today and have this message:

E01020407: EID BPS Faulty. The Cache 1 Backup Power Source (Batteries) status is Faulty.

How bad is that and is it something we can fix?

Re: Lefthand SAN Cache Battery 'Faulty'

Torsten. — Fri, 11 Mar 2016 13:38:53 GMT

This refers to the cache battery of the array controller. If the battery is faulty, the controller is disabling write cache, hence the system could be a bit slower. Consider to replace that battery.

Re: Lefthand SAN Cache Battery 'Faulty'

lehmanp — Fri, 11 Mar 2016 17:04:02 GMT

Called support and they are sending me a new Battery. Guy said it was easy to replace.

Re: Lefthand SAN Cache Battery 'Faulty'

LakelandPK — Mon, 15 May 2017 13:57:10 GMT

Hi - I just got this on our LAB SAN server. At first glance I thought it was the UPS but I see it's the battery now. Can you tell me please, was it the battery on the RAID controller? Did you have a part number by chance? I need to order this out somewhere since we don't have any warranty support on our lab systems. Thanks.

Re: Lefthand SAN Cache Battery 'Faulty'

Britsafe — Mon, 23 Oct 2017 12:00:46 GMT

Did you have a part number by chance? I need to order this out somewhere since we don't have any warranty support on ours as well ??

Cheers

Re: Lefthand SAN Cache Battery 'Faulty'

SUBHAJIT KHANBARMAN_1 — Wed, 01 Nov 2017 06:48:09 GMT

Which Lefthand product model you are dealing with ?

I am not sure about P4000 but for SV3200 I am aware of some known issue where for cache battery fault alert no need to replace battery..........it can be fix from backend of the array and that can be done by HPE support

Re: Lefthand SAN Cache Battery 'Faulty'

apidesh — Mon, 19 Aug 2019 17:51:59 GMT

Hi,

Do you can fix this issue.....step for fix?