topic StoreVirtual VSA EOSL? in StoreVirtual Storage

StoreVirtual VSA EOSL?

Thomas_SG — Mon, 29 May 2017 06:28:09 GMT

Dear Community

I reached out to my local vendor the other day to renew my VSA license and support, where I was told that "Please note HPE can no longer support this item after: 30.04.2018"

This is the only information I received and the vendor is still trying to get more info from HP, but with no luck so far.

Does anyone here know what's going to happen after Apr next year for this product?

Regards,

Re: StoreVirtual VSA EOSL?

oikjn — Tue, 30 May 2017 19:09:57 GMT

I"m not an HPE employee so call this double-hearsay, but my guess is that the renewal SKU you are getting is going EOL and not the VSA platform itself. Their naming conventions suck and my guess is the name is was is changing. It was P4000, then VSA, storevirtual VSA, then storevirtual VSA 2014, my guess is you have the VSA edition and its going EOL, but you can get a VSA 2014 update to maintain your support. For a while they did the same thing with the downloads and it was confusing unless you just ignored all the labeling and just did your thing.

Re: StoreVirtual VSA EOSL?

Thomas_SG — Wed, 31 May 2017 01:41:58 GMT

Thanks for the feedback.

I believe I have the latest version "VSA 2014". I am running 12.6 at the moment and have been running it since it came out. I noticed 12.7 was just released as well.

Someone told me that "do not pay attention to the date on the contract. Once the new version of code (14.0) is rolled out, the support iussue will self-connect".

So maybe this is what you are saying as well.....

Re: StoreVirtual VSA EOSL?

Thomas_SG — Fri, 09 Jun 2017 02:46:18 GMT

So it looks like the issue was around part numbers or SKUs where the SKU was for the old VSA. Waiting for HP to get back to me with a quote for the VSA 2014 SKU.