topic Re: Manager Down in StoreVirtual Storage

Manager Down

testmado662 — Tue, 09 Jul 2019 15:52:13 GMT

Hello,

We've a P4330 node, at last lefthand version, with down manager but when we click on it, we get ability to stop manager.

The first time we got that error, we reboot node and management became OK after few minutes and few reboot.

We don't know how to definitly fix that problem. Does somebody ever get that kind of error?

Thanks for your help

Regards

Re: Manager Down

Mohamed_I — Fri, 19 Jul 2019 12:12:00 GMT

Hi testmado662,

If we get the option to stop the manager, it means that the Node is running a manager. This alert comes if there is some network glitch or software issue on the node and it will report as Manager down. In those scenarios, restarting of the node will bring up the node and manager.

Please let me know if you have any further queries.

Re: Manager Down

testmado662 — Wed, 24 Jul 2019 07:11:16 GMT

Hello,

That looks like a LeftHand problem. What's the best way to clear up that problem ? Reinstall lefthand from scratch ?

We can recover the node for few days after 4 or 5 reboot. We can't reboot both nodes because those P4000 are in Production.

Thanks for yopur help.

Regards

Re: Manager Down

testmado662 — Mon, 29 Jul 2019 08:01:33 GMT

Hello,

Does somebody knows where I could find documents in order to resolve my problem, P4000 replacement in an online frame, reinstall LeftHand on a P4000 node, ...

Thanks

Re: Manager Down

Mohamed_I — Wed, 31 Jul 2019 07:57:15 GMT

Hi testmado662,

You can refer the following article on instructions to perform the OS install on the Storevirtual systems

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03238767

Please let us know if you have any further queries.

Re: Manager Down

testmado662 — Mon, 05 Aug 2019 07:41:53 GMT

Hello,

I'm downloading Storevirtual 12.5 in order to install a clean version of OS. I will extract the node to update it.

Thanks for your help

regards

Re: Manager Down

testmado662 — Tue, 13 Aug 2019 16:45:45 GMT

Hello,

I had a problem when I tried to suppress P4000 in order to reinstall Lefthand. If node is correctly out of MGT GRP (made from ILO Console). It keeps a ghost node in Cluster (See Snapshot). Is there a procedure to suppress that ghost node before to add new installed P400 ?

Thanks

Re: Manager Down

testmado662 — Mon, 19 Aug 2019 07:35:49 GMT

hello,

I've completly recreated frame and all fixes are currently installed.

It seems working now.

Thanks.