topic Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive in StoreVirtual Storage

Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drives.

Abelm — Thu, 04 Jun 2020 12:46:50 GMT

Several drives came up suspect when power returned. I then took them out and reseated them. The drives now show healthy, but the Raid thinks it's broken. How can I clear that so it doesn't need to rebuild? With 2 nodes out, it can't rebuild. But I don't think there's anything wrong witht he drives. I just need to tell HPE that they are OK and try and start up. How can I do that?

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Abelm — Thu, 04 Jun 2020 19:26:06 GMT

My system is out of support. Is there a way I can create a case and pay for a support ticket?

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Torsten. — Thu, 04 Jun 2020 21:00:25 GMT

I know nothing about the hardware you are using (server, controller model ...) but do you get a question about press F1 or F2 to enable the RAID or keep it disabled?

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Abelm — Wed, 10 Jun 2020 18:02:22 GMT

Our devices are Storevirtual P4300G2.. We didn't get the option of F1/F2. I will post a picture of what we have once we get back to the building. Thanks. for replying.

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Kevin2036 — Wed, 10 Jun 2020 23:28:36 GMT

To add to abelm's comment, there's no F1/F2 option displayed. There's nothing abnormal displayed on boot up. The only error code is in the iLO log:

POST Error: 1779-Slot X Drive Array - Replacement drive(s) detected OR previously failed drive(s) now appear to be operational.

The node itself boots and appears in the StoreVirtual Mangement console, but the RAID is Off with a Status of Storage System Not Ready.

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Abelm — Thu, 11 Jun 2020 12:57:29 GMT

We need to tell the system that the array is fine and turn raid back on.

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Torsten. — Thu, 11 Jun 2020 14:55:36 GMT

I think you should get something like this:

Press F2 in that case.

If not, get a SPP ISO, create an USB stick from (USBUtility Tool incloded in the ISO), boot it and select SSA. From there you can re-enable the logical drive too.

I don't know if you can do this from the running OS somehow.

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Abelm — Thu, 11 Jun 2020 22:09:16 GMT

That worked! Thank you so much for the help.

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Torsten. — Fri, 12 Jun 2020 05:17:58 GMT

Pressing F2 or booting SSP, what was your solution?

Re: Lightning hit the building and on a HPE Raid 5, I Lost 2 nodes. I need to get data off the drive

Abelm — Sun, 14 Jun 2020 21:12:04 GMT

The solution was to boot ssp from USB stick. We did not have the option to hit F2. We are up and running. Thanks so much for the help.