topic Re: Query: RAID OFF after HDD replacement in StoreVirtual Storage

RAID OFF after HDD replacement

29_tunderwood — Tue, 26 Apr 2022 17:00:03 GMT

We had a HDD fail last week on the StoreVirtual2 below. We removed the drive like we have done in the past, and swapped it with a spare. Once the swap was done the Array did not rebuild and it is showing as status off and has been that way for the last 4 days.

Event: EID_DATA_ARRAY_FAILED E01000303
Severity: Critical
Date and Time: 14/04/22 5:03:07 o'clock PM GMT
Component: HW
User: System
Object Type: System
Object Name: Data Array 1
Management Group: XXXX-StoreVirtual
Cluster: HGMH-StoreVirtual
IP/Hostname: StoreVirtual2.XXXXon.ca
Message: The 'Data Array 1' status is 'Failed'. Note: This is normal if you are replacing a drive in RAID0.

Event: EID_S_SERVER_STATUS_NOT_READY E00060202
Severity: Critical
Date and Time: 14/04/22 5:02:02 o'clock PM GMT
Component: SAN/iQ
User: System
Object Type: Storage Server
Object Name: StoreVirtual2.XXX.on.ca
Management Group: XXXX-StoreVirtual
Cluster: XXXX-StoreVirtual
IP/Hostname: StoreVirtual2.XXXX.on.ca
Message: The storage system 'StoreVirtual2.XXXX.on.ca' status in cluster 'XXXX-StoreVirtual' is 'Not Ready'.

any help or direction that we can be given to correct this issue would be appreciated.

Query: RAID OFF after HDD replacement

support_s — Mon, 18 Apr 2022 20:23:37 GMT

System recommended content:

1. Advisory: HP Smart Array B110i SATA RAID Controller - If the Server Is Powered Off While a Hard Drive Rebuild Is in Progress and a Drive Is Replaced, the Hard Drive Rebuild Process May Not Restart at Zero Percent When the Server Is Powered Back On

2. HPE XP Storage RAID Manager Reference Guide (01.65.05)

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Re: Query: RAID OFF after HDD replacement

29_tunderwood — Mon, 18 Apr 2022 20:29:13 GMT

Thanks for the response the controller is a Smart Array P420i, there was no power shutdown it was a hot swap drive, error started right away.

Re: Query: RAID OFF after HDD replacement

sbhat09 — Wed, 20 Apr 2022 03:03:42 GMT

Hello @29_tunderwood,

Just to pre-empt the possibility of any error while replacing the drive, can you please validate the procedure and best practices with the below document.

HPE StoreVirtual - Replacing a Disk - https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04854924

Let me know if everything is fine and the issue still persists.

Regards,
Srinivas Bhat

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Re: RAID OFF after HDD replacement

Rachna-K — Wed, 20 Apr 2022 20:43:40 GMT

@29_tunderwood

We can try to reboot the Node and verify.

If the Error still shows up then we might have to check for Media Errors on the other Hard Drives.

This would need an indepth log analysis and might require a support case.