topic Re: Mensaje de error: Could not find storage system with serial number in StoreVirtual Storage

Mensaje de error: Could not find storage system with serial number

Jonatanmb — Tue, 30 Jul 2024 13:18:22 GMT

Hola,

Tengo un problema con unas lefthands en las cuales no deja abrirlas mostrando el siguiente error:

Could not find storage system with serial number.

Alguien sabe como solucionar este problema?

Google Translated:

Error message: Could not find storage system with serial number
Hello,

I have a problem with some lefthands in which it does not allow me to open them, displaying the following error:

Could not find storage system with serial number.

Does anyone know how to solve this problem?

Re: Mensaje de error: Could not find storage system with serial number

Assen — Mon, 22 Jul 2024 08:15:27 GMT

Hi Jonatanmb,

try using the Mgmt IPs of the nodes instead of automatically searching the nodes.

Hope this helps.

Re: Mensaje de error: Could not find storage system with serial number

Jonatanmb — Thu, 25 Jul 2024 06:40:58 GMT

Hola, puse las IP manualmente pero sigue sin encontrarlos.

Google Translated:

Hi, I put the IPs manually but it still doesn't find them.

Re: Mensaje de error: Could not find storage system with serial number

Rachna-K — Wed, 24 Jul 2024 13:29:08 GMT

@Jonatanmb - Please let us know if you have tried to reboot the Node.

If this is done and still we see the error then this might need a support ticket as we need to log into the backend.

Query: Mensaje de error: Could not find storage system with serial number

support_s — Mon, 29 Jul 2024 10:37:33 GMT

Hello,

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