topic Re: E02040102 EID_LOGGING_FULL in StoreVirtual Storage

E02040102 EID_LOGGING_FULL

Paul Hutchings — Mon, 13 Dec 2010 12:04:39 GMT

Waiting on HP Technical Support but has anyone seen this?

The "resolution" link is dead...

Event : E02040102 EID_LOGGING_FULL
Severity : Critical
Component : System
Object Type : PartitionUtil
Object Name : Log Utilization
Management Group :
Cluster :
IP/Hostname : mdl-cluster1-node2
Date and Time : 12/13/2010 11:35:23 GMT
User : System
Resolution : http://h20000.www2.hp.com/bizsupport/site/search/r4_0/jsp/search.jsp?lang=en&cc=US&pc=0&sc=2&cf=1&cm=1&cs=1&c130=1&c115=1&c110=1&c120=1&nh=10&rf=0&lkc=1&lk=1&tx=E02040102
Message : The 'Log Utilization' status is 'Full', utilization is 100%.

Re: E02040102 EID_LOGGING_FULL

Sudhakar Subramaniam — Mon, 13 Dec 2010 12:56:10 GMT

When do you this message

Re: E02040102 EID_LOGGING_FULL

Paul Hutchings — Mon, 13 Dec 2010 12:58:02 GMT

It randomly appeared on a P4300 8tb MDL node.

I rebooted the node, it seems to have gone away.

I've sent support a log bundle which hopefully will contain something useful.

Re: E02040102 EID_LOGGING_FULL

Sudhakar Subramaniam — Mon, 13 Dec 2010 13:27:36 GMT

IT seems that the error is generated by the hydra logs...may be the threshold is crossed...we might have to login to the backend using putty and clear var/log entries manually

Re: E02040102 EID_LOGGING_FULL

Sudhakar Subramaniam — Mon, 13 Dec 2010 13:29:21 GMT

Also let me know the sam iq version

Re: E02040102 EID_LOGGING_FULL

Sudhakar Subramaniam — Mon, 13 Dec 2010 13:30:37 GMT

san iq version

Re: E02040102 EID_LOGGING_FULL

Paul Hutchings — Mon, 13 Dec 2010 13:33:20 GMT

Thanks Sudhakar.

OK, I have a case logged under case 4623480928 for a different issue (manager query), but the person dealing with it, "A, Shaseena (SWD EMEA)" is going to log this separately I believe.

It's SANiQ v9.

These nodes are brand new so what we did was to use the restore CD/DVD to reimage them rather than upgrade. Once in a management group they were updated using the CMC.

So effectively they are brand new "out the box" on 9.0 + patches.

I have a log bundle, if you're able to contact me via email I'm happy to send it but prefer not to upload it here as I don't know what info may be in it.

Re: E02040102 EID_LOGGING_FULL

Paul Hutchings — Mon, 13 Dec 2010 13:47:24 GMT

Sudhakar, case 4623551495 is the new case ID.

Re: E02040102 EID_LOGGING_FULL

John R. Rader — Fri, 25 Feb 2011 17:59:24 GMT

I'm having the same issue. Was this issue ever resolved?

Re: E02040102 EID_LOGGING_FULL

John R. Rader — Fri, 25 Feb 2011 18:37:10 GMT

I called HP Technical Support and according to the resolution in the ticket there is nothing to worry about in this situation. This error is indicating that the log partition on the node is getting full or is full, but SAN iQ version 9.0 is setup to automatically clean-up the log partition when it gets full.

Re: E02040102 EID_LOGGING_FULL

Paul Hutchings — Fri, 25 Feb 2011 18:38:41 GMT

The response I got from L2 when I logged it was:

so at certian periods of time during heavy use or othere things we can see the logging partition fill up henc the warning but the software is designed to reduce the size at that point. the issue of the Logging partition will not cripple your machiene 9.0 is definitly designed to keep the logging partition clean. As i said earlier it can fill at times with data for ex: if it is the Cordinating mamager anthe Vip holder as well it is doing alot of stuff so it may fill but dont be alarmed it will cause no harm to the operation of the Box, the software will just kick in and clean it up.

Hope that helps, in our case it sorted itself out and I've not seen it since.