topic Re: Email Notification in StoreVirtual Storage

Email Notification

Tobez — Wed, 07 Dec 2011 03:46:41 GMT

When i open the CMC, click the group then events - emails. I get this message "Unable to get settings because of a CIM and/or management gateway issue."

Where do i start?

Re: Email Notification

Tobez — Thu, 08 Dec 2011 00:34:08 GMT

Since this is a client system, i just want to know if i update the components and softeware version. Do i have to restart the server or reconfigure CMC?

Re: Email Notification

Robert Lennie — Thu, 08 Dec 2011 21:08:59 GMT

A call into support would have them apply a patch. The same patch/fix was released some time ago - Patch 20031 fixes the CIMserver problem..

Re: Email Notification

Tobez — Mon, 12 Dec 2011 02:00:56 GMT

I don't have a SAID for support.

Re: Email Notification

oikjn — Mon, 12 Dec 2011 03:10:47 GMT

is this in a cluster or just a lone node? I found sometimes stopping/starting the storage manager on a node does help (if rebooting the node is not ideal).

Re: Email Notification

Tobez — Mon, 12 Dec 2011 05:33:49 GMT

After the patch i got a few emails but i still can't test the email. i think it might be a DNS issue since i can't ping the name server from tcp/ip SAN network.

How do you configure DNS in CMC?

Re: Email Notification

Tobez — Tue, 13 Dec 2011 04:06:56 GMT

There is a clustor with 2 nodes,

How do i restart the node ?

Re: Email Notification

Tobez — Wed, 14 Dec 2011 02:50:02 GMT

If i stop the manager and restart it, will i lose any data or configuration?

Re: Email Notification

Bart_Heungens — Fri, 16 Dec 2011 13:39:48 GMT

Hi,

Please verify before if U have quorum (a majority of managers running - meaning more than 2 or 4). If this is the case U can restart a manager... You will not loose data nor configuration...

Kr,

Bart

Re: Email Notification

Tobez — Mon, 19 Dec 2011 23:11:53 GMT

1 management group running

I tried patching the CMC with SET 05, still can't configure email.

Re: Email Notification

Tobez — Tue, 20 Dec 2011 01:20:08 GMT

For some reason when drives fail i get an email sent but in the CMC i still see no email setting assign.

When i patch the CMC i get flooded with emails error.

Hope this extra information is useful.

Re: Email Notification

Tobez — Wed, 02 May 2012 04:43:56 GMT

I ended up patch the SAN's

Thanks for the response.