topic Re: CMC cannot find previously found storage node in StoreVirtual Storage

CMC cannot find previously found storage node

RPMCanesandPats — Tue, 28 Aug 2012 20:12:19 GMT

My CMC cannot find one of the nodes in the management group. For some reason I can't seem to find the iLO either. I figure the easiest thing to do is just reboot the node but what is the best way to safely do that when you cannot reach it through the CMC? I sure don't want to just power the thing off.

Re: CMC cannot find previously found storage node

oikjn — Wed, 29 Aug 2012 02:24:59 GMT

can't ping the iLO or the CMC? You sure this thing has power? The SAN/iQ system is rather robust, so I have to assume you have node redundancy so the simple thing is just hard reboot and let it resync. If you want to be ultra-cautious, call tech support and have them walk you through it, but the systems are designed to be node redundant w/ network raid so even if you run into a probem and have to reset the node you can recover while SAN/iQ stays up.

Re: CMC cannot find previously found storage node

RPMCanesandPats — Wed, 29 Aug 2012 14:00:00 GMT

Yes, all green lights, and I can ping. I would like to reboot it, but I can't reach it through the CMC. What is the safest way to reboot? I don't want to just power the thing off.

Re: CMC cannot find previously found storage node

oikjn — Wed, 29 Aug 2012 14:49:30 GMT

strange that you can ping iLO and not connect to it. Maybe try unplugging the NIC and reconnecting it before trying to reboot. If that doesn't work, I woudl call support to go over the safest way to power cycle the unit.

Re: CMC cannot find previously found storage node

RPMCanesandPats — Wed, 29 Aug 2012 15:22:11 GMT

Got bad info. iLO was disconnected! I couldn't log onto the node when I connected. It was all locked up. I rebooted it and all is well.

Re: CMC cannot find previously found storage node

oikjn — Wed, 29 Aug 2012 16:07:57 GMT

glad to hear it worked out.

Re: CMC cannot find previously found storage node

RPMCanesandPats — Wed, 19 Sep 2012 13:26:26 GMT

It turns out that wasn't the last of it. This one node keeps going offline, even after the other day I applied all the available software updates to it. Has anyone else ever experienced this?