https://community.hpe.com/t5/storevirtual-storage/finding-serial-numbers-for-support/m-p/6004995#M6536 <P>Hi all,&nbsp;<BR />I know this is probably the most basic and abusrd of questions. &nbsp;However, I can't find the solution any where. &nbsp;</P><P>I recently took over a postion where now I need to renew the support for our 3 Lefthand P4300 Nodes. &nbsp;The problem is that I cannot find the serial numbers anywhere. &nbsp;In CMC the motherboard and backplane say that they both are "info not available for this hardware platform".</P><P>&nbsp;</P><P>The CMC version is 8.5</P><P>&nbsp;</P><P>I know I need to upgrade and that is on my list of things to do. &nbsp;However, I want to make sure I get support before starting the process of upgrading firmware, etc.</P><P>&nbsp;</P><P>Thanks!</P> Thu, 21 Mar 2013 22:15:58 GMT rhyatt 2013-03-21T22:15:58Z https://community.hpe.com/t5/storevirtual-storage/finding-serial-numbers-for-support/m-p/6004995#M6536 <P>Hi all,&nbsp;<BR />I know this is probably the most basic and abusrd of questions. &nbsp;However, I can't find the solution any where. &nbsp;</P><P>I recently took over a postion where now I need to renew the support for our 3 Lefthand P4300 Nodes. &nbsp;The problem is that I cannot find the serial numbers anywhere. &nbsp;In CMC the motherboard and backplane say that they both are "info not available for this hardware platform".</P><P>&nbsp;</P><P>The CMC version is 8.5</P><P>&nbsp;</P><P>I know I need to upgrade and that is on my list of things to do. &nbsp;However, I want to make sure I get support before starting the process of upgrading firmware, etc.</P><P>&nbsp;</P><P>Thanks!</P> Thu, 21 Mar 2013 22:15:58 GMT https://community.hpe.com/t5/storevirtual-storage/finding-serial-numbers-for-support/m-p/6004995#M6536 rhyatt 2013-03-21T22:15:58Z https://community.hpe.com/t5/storevirtual-storage/finding-serial-numbers-for-support/m-p/6005363#M6537 <P>This might help you;</P><P>&nbsp;</P><P><A target="_blank" href="http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&amp;cc=us&amp;taskId=120&amp;prodSeriesId=3936136&amp;prodTypeId=12169&amp;prodSeriesId=3936136&amp;objectID=c02496659">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&amp;cc=us&amp;taskId=120&amp;prodSeriesId=3936136&amp;prodTypeId=12169&amp;prodSeriesId=3936136&amp;objectID=c02496659</A></P><P>&nbsp;</P><P>KurtG</P> Fri, 22 Mar 2013 09:55:26 GMT https://community.hpe.com/t5/storevirtual-storage/finding-serial-numbers-for-support/m-p/6005363#M6537 KurtG 2013-03-22T09:55:26Z