topic Re: vsa 8.5 - no vmware tools? in StoreVirtual Storage

vsa 8.5 - no vmware tools?

Christoph Schlagintweit — Thu, 29 Apr 2010 07:01:55 GMT

hi there,

i've just deployed a new vsa 8.5 to an esxhost (4.0.0 build 244038) - the summary tab for this vm tells me that no vmware-tools are installed!

is somebody else experiencing this issue?

Re: vsa 8.5 - no vmware tools?

Patrick Terlisten — Thu, 29 Apr 2010 13:17:51 GMT

Hello,

that's right, no VMware Tools inside the VSA.

Regards,
Patrick

Re: vsa 8.5 - no vmware tools?

Uwe Zessin — Thu, 29 Apr 2010 13:46:52 GMT

I have three V8.5 VSAs (fresh 8.5 installation - no upgrade) on three ESX4 hosts with the same build level. I see "VMware Tools: Out of date" and the VSA's IP addresses are properly reported in vCenter. I can also do a "guest shutdown" through the vSphere Client.

Maybe you did not wait long enough after the VSA boot? It takes some time until the VMware Tools heartbeat is reported.

Re: vsa 8.5 - no vmware tools?

Christoph Schlagintweit — Thu, 29 Apr 2010 13:50:53 GMT

what kind of vsa have you deployed? ova/f or the regular version?

Re: vsa 8.5 - no vmware tools?

Uwe Zessin — Thu, 29 Apr 2010 13:54:42 GMT

The one which runs an installer and puts the files to
%ProgramFiles%\...

Re: vsa 8.5 - no vmware tools?

Christoph Schlagintweit — Fri, 30 Apr 2010 05:53:05 GMT

sadly for me the problem still exists - i've deployed a new vsa - also from the installed files, confiured eth0 in vsa - and waited for a long long time - but still no VMware Tools installed!

Re: vsa 8.5 - no vmware tools?

Paul_Norton — Tue, 18 May 2010 19:58:25 GMT

I'm experiencing the same problem as well. ESXi 4u1 fresh install with a brand new VSA 8.5. I just spent an hour on the phone with HP/LH support and they weren't able to figure out the cause either.

Re: vsa 8.5 - no vmware tools?

Paul_Norton — Tue, 18 May 2010 20:52:05 GMT

I added the new VSA server to a new Management group and cluster. Once I had everything set up, I rebooted the VSA server from the CMC. Once the VSA came back up, the vSphere Client is reporting "Out of date" as it should.

Re: vsa 8.5 - no vmware tools?

Steve Burkett — Fri, 28 May 2010 10:09:56 GMT

In the release notes for the 8.5 Update it mentions the following fix:

Patch 10050 - ESX4 (Vsphere) reporting VMware Tools status as "Not installed" for VSA virtual machines.

(From: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=fi&prodTypeId=12169&prodSeriesId=4118659&prodNameId=4118705&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-83610-1)

Re: vsa 8.5 - no vmware tools?

Olvi_1 — Fri, 28 May 2010 10:11:50 GMT

Does this solve the problem?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=fi&prodTypeId=12169&prodSeriesId=4118659&prodNameId=4118705&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-83593-1

Re: vsa 8.5 - no vmware tools?

Steve Burkett — Fri, 28 May 2010 10:12:27 GMT

Aah sorry, just saw that they've released a patch for the VM tools issue on the 24th.

Grab from:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=fi&prodTypeId=12169&prodSeriesId=4118659&prodNameId=4118705&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=co-83593-1