topic Re: 3.6.2 and SQL 2008 R2 in Storage Software

3.6.2 and SQL 2008 R2

DonFerguson — Tue, 07 Dec 2010 18:43:09 GMT

I know that SQL 2008 is supported on PolyServe. Has anyone tried installing SQL 2008 R2 on it? If so, did it work?

Re: 3.6.2 and SQL 2008 R2

Sudhakar Subramaniam — Wed, 08 Dec 2010 11:27:17 GMT

The product documenation does not include information about SQL 2008 R2, only it is not included. From HP PolyServe Software for Microsoft SQL Server 4.1 administration guide, HP PolyServe Software can be used with SQL Server 2005/2008 Standard and Enterprise Editions (32-bit and 64-bit).

Re: 3.6.2 and SQL 2008 R2

Tammy Lawson — Wed, 08 Dec 2010 12:58:39 GMT

See the release notes for Polyserve Matrix Server 4.1.0 at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02557743/c02557743.pdf?jumpid=reg_R1002_USEN

States 4.1 supports R2.

Re: 3.6.2 and SQL 2008 R2

Emil Velez — Wed, 08 Dec 2010 14:43:25 GMT

4.0 supports windows 2008
4.1 supports windows 2008R2

No support for SQL 2008R2

Re: 3.6.2 and SQL 2008 R2

DonFerguson — Wed, 08 Dec 2010 16:02:11 GMT

So SQL 2008 R2 is not officially supported on PolyServe. I get it. My question is has any tried or tested it? I want to know if this is a just certification issue or if it truely does not work because specific modifications to PolyServe are required.

Re: 3.6.2 and SQL 2008 R2

Chris Webster_1 — Thu, 09 Dec 2010 14:15:09 GMT

Another forum post about lack of support or even information on future support of the latest version of SQL Server. Strange for what is now effectively a SQL Server consolidation application.

Sorry Don I don't currently have the recourse to test but it is my intention to see if I can get it working at some point.

Re: 3.6.2 and SQL 2008 R2

Emil Velez — Thu, 09 Dec 2010 14:43:30 GMT

I have heard informally from other engineers that worked with customers that have attempted it that SQL 2008R2 installation fails. Will probably have to wait till next version. Sorry.

This is not a official support position.

Re: 3.6.2 and SQL 2008 R2

DonFerguson — Thu, 09 Dec 2010 17:30:19 GMT

Thanks for the responses. I started the thread to find out if there was any merit to me testing a SQL 2008 R2 install myself. Since I have heard no feedback of a successful install, I think I can conclude that it would be a pointless waste of time.

Is a version of the MXDB utility that supports SQL 2008 R2 in the works?

Re: 3.6.2 and SQL 2008 R2

Emil Velez — Thu, 09 Dec 2010 21:43:47 GMT

Please contact your HP sales rep or Account support engineer for this information.

Re: 3.6.2 and SQL 2008 R2

Chris Webster_1 — Tue, 14 Dec 2010 10:35:33 GMT

Emil - That is not a particularly useful post as no HP representatives are actually giving any information. Its why the number of forum posts about this issue are increasing.

Re: 3.6.2 and SQL 2008 R2

Chad Mitchell — Wed, 15 Dec 2010 22:05:44 GMT

Unfortunately SQL2008 R2 is not supported on 3.6.2 or any of the 4.x releases. There are no plans at this point to support this version of SQL on the Polyserve platform.

Chad Mitchell
Support Engineer

Re: 3.6.2 and SQL 2008 R2

jason hopper — Wed, 15 Dec 2010 22:28:30 GMT

Unfortunately, HP does not appear to be very forthcoming about the roadmap for Polyserve.

If you try searching for Polyserve on the net, you do not find much of significance regarding the product post 2007.

What is going on with this product? The company I work for was promised an enterprise platform that could consolidate and scale SQL Server. We have major infrastructure supported by Polyserve, with much more planned.

Can anyone (from HP) please explain what is going on with the product? Seems to me it is being swept under a rug.

I have had several cases where support incident numbers have been ignored... even when I have followed up on them and promised information. One of my case numbers just came across as "closed" the other day. I was never given support regarding the case.

Please tell me what is going on here?

If Polyserve is not to support future SQL Server versions (including 2008 R2), then have we been sold a dead product?

Regards,

Jason

Re: 3.6.2 and SQL 2008 R2

jason hopper — Wed, 15 Dec 2010 22:38:57 GMT

Also, can someone please explain to me what happened to the upgrade components for 4.1 in the download area? I was sent a notice weeks ago that the upgrade was available, but I have no such upgrade files available to my account.

Regards,

Jason

Re: 3.6.2 and SQL 2008 R2

Chad Mitchell — Wed, 15 Dec 2010 23:09:50 GMT

Jason,

Due to an issue with the licensing component in 4.1 they had to temporarily remove the software from ITRC. Engineering believes that they will have this fixed and made available by the end of December.

I have also emailed the support organization regarding your issues around reaching support asking them to reach out to you.

Chad Mitchell
Support Engineering

Re: 3.6.2 and SQL 2008 R2

Emil Velez — Wed, 15 Dec 2010 23:35:40 GMT

Even if I knew, I cannot comment on future versions of products and what features they will be in them as well as long term roadmaps.

Under a non-disclosure agreement certain HP representatives can provide some or all of this information.

Sorry

Re: 3.6.2 and SQL 2008 R2

DonFerguson — Thu, 16 Dec 2010 00:11:46 GMT

"Unfortunately SQL2008 R2 is not supported on 3.6.2 or any of the 4.x releases. There are no plans at this point to support this version of SQL on the Polyserve platform.

Chad Mitchell
Support Engineer "

Chad, although this is very bad news for the PolyServe SQL Server customer base, I appreciate you providing a straight answer to this question. I hope this is not a permanent position. As I see it, not supporting the most current or future SQL Server versions, means that the product dies well before 2013. If HP is killing future development of the product, we will be locked to SQL 2008 until we can migrate to a product similar to PolyServe.

VM solutions aside, can anyone in the PolyServe community recommend a SQL Server instance virtualization solution similar to PolyServe? One that allows shared read/write access to the same physical volumes with cluster fail-over capability. Don't get me wrong, I prefer PolyServe, but if this product is dying, I need to find a future alternative.

Re: 3.6.2 and SQL 2008 R2

jason hopper — Thu, 16 Dec 2010 14:29:34 GMT

Chad,

Thanks for the information. I have read on several occasions that other people that were able to download 4.1 reported the documentation stated 4.1 would be the last release/upgrade for Polyserve. Can you at least validate this is true or untrue?

Re: 3.6.2 and SQL 2008 R2

KoenV — Mon, 26 Sep 2011 12:30:09 GMT

I recently contacted our belgian Account Manager, and he confirms that the polyserve software is discontinued. So we are stuck with the SQL 2008 version. We haven't had any workaround for the R2 "problem". I am very disappointed in HP, both in their communication AND in their product.

I'm now looking for non-HP alternatives to replace the polyserve system with.