topic Re: SSSU, ScanMaster Passwords invalid in Storage Software

SSSU, ScanMaster Passwords invalid

Daniel_242 — Tue, 07 Feb 2006 13:38:54 GMT

I have upgraded our SMA to a Gen'l Purpose server, running W2K3, and have joined it to our Active Directory Domain.CV is 4.1,Smartstart is 7.3, WEBES is 4.2.2 The sssu and Scanmaster programs no longer run. Have tried the elmsetup to reset PW but CV disappeared; rebooting the server didn't work either. Have tried all default PW's. Had to restore the server via backups. Our local HP-FE is stumped. ScanMaster did run prior to joining the server to our active directory domain. Any help or directions would be appreciated.

Re: SSSU, ScanMaster Passwords invalid

Mohanasundaram_1 — Wed, 08 Feb 2006 06:17:46 GMT

Hi Daniel,

I have seen this problem. After resetting the password using elmsetup you may have to reboot the system (which you have done).

In such a scenario, I have found that some pre-requisites of the CV-EVA were not met, which caused CV to disappear. In my case, it was the java version and the browser version.

Yours may not be the exact problem necessarily but atleast I think that is the direction I would like to look if I were you.

With regards,
Mohan.

Re: SSSU, ScanMaster Passwords invalid

Mohanasundaram_1 — Wed, 08 Feb 2006 08:04:18 GMT

Hi Daniel,

Also check this thread http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=998609

With regards,
Mohan.