topic Re: SSSU Password Reset in Storage Software

SSSU Password Reset

Michael Stalker — Tue, 18 Feb 2014 03:36:11 GMT

I used SSSU password reset process Elmsetup.exe -pA:administrator -f

This worked great. I can now login using SSSU but, I can nolong logon to Command View EVA. Can someone help???

P.S. This thread has been moved from Storage Area Networks (SAN) (Enterprise) to HP Storage System Scripting Utility (SSSU). -HP Forum Moderator

Re: SSSU Password Reset

Sameer_Nirmal — Sun, 05 Feb 2006 23:17:18 GMT

Hi,

Did you restart the CV-EVA service?
If not, go to "services" and restart HP CV EVA service. The new password takes effect only after restarting the service.

Refer the link
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00448140/c00448140.pdf

Re: SSSU Password Reset

Uwe Zessin — Mon, 06 Feb 2006 01:06:38 GMT

I have tried it several times. Restarting the service after the password change did only make SSSU work, but stopped access to the CV GUI :-(
Whenever I tried it, I had to reboot the management server to get both working.

Re: SSSU Password Reset

Chow Huey Jiun — Mon, 06 Feb 2006 01:27:12 GMT

May need to restart the HP SIM agents service or restart the server. This is due to elmsetup only change the configuration for CV but the change was not sync into HP SIM.

Re: SSSU Password Reset

Fabian_Nowee — Mon, 06 Feb 2006 04:39:17 GMT

thanks, had the same problem!

Re: SSSU Password Reset

Clint Placette_2 — Tue, 07 Feb 2006 12:32:37 GMT

I wanted add on thing
A lot of customers follow the elmsetup proceedure to the letter. The problem here is when their CV password is not administrator. When you use elmsetup you are changing the WEBES password. So you may get SSSU working but you can't get into CV (even if you reboot). If this is the case run elmsetup again using the password that you use for CV. Restart the services. SSSU password will now be what CV password is.

Re: SSSU Password Reset

Uwe Zessin — Tue, 07 Feb 2006 12:37:46 GMT

I never had WEBES installed when I used elmsetup.exe and I always could enter CV after rebooting the management server.

Re: SSSU Password Reset

Joerg Fischer — Tue, 07 Feb 2006 15:43:47 GMT

Hi Michael

I had the same problem. You must delete in the management home page all groups from the user administration of this. After it, restart the management server. You can now login with Administrator and SSSU password.

Joerg

Re: SSSU Password Reset

Michael Stalker — Thu, 09 Feb 2006 17:12:13 GMT

Hey guys, my problem is fixed. Here is what I tried.

Restarting the "HP Command View EVA" servers are the server did not fix my problem with login on the the Command View web site. What fixed my problem was restart both the "HP Command View EVA" and the "HP System Management Homepage" services. I do not know why rebooting the server did not fix the problem but, I am now works.

Re: SSSU Password Reset

Michael Stalker — Thu, 09 Feb 2006 17:13:20 GMT

See my last post