topic Re: Cold install UX 11.0 on D380 in Operating System - HP-UX

Cold install UX 11.0 on D380

uspfoms — Thu, 30 Jan 2003 22:25:53 GMT

Trying to install 11.0 on D380 sys from HP Install/update/recovery CD at the point that Ignite starts to query disk drives it gets thru the first four drives then HANGS. No error messages
I loaded the CPU firmware patch that I was told 11.0 had to have before attempting 11.0 install.

Thanks

Re: Cold install UX 11.0 on D380

Sridhar Bhaskarla — Thu, 30 Jan 2003 22:41:03 GMT

Hi,

For me it looks like there is a problem with the disk system. At the bootadmin prompt try "search" and see if you get all the disks displayed.

If not, you will need to fix it.

-Sri

Re: Cold install UX 11.0 on D380

Michael Tully — Thu, 30 Jan 2003 22:49:23 GMT

If you are using HBA cards that are plugged in, the search could be looking there. Unplug the HBA cables.

Re: Cold install UX 11.0 on D380

Steven E. Protter — Fri, 31 Jan 2003 00:45:49 GMT

If HBA cards are fibre cards then this is covered. If not unplug the fiber connection from your fabric cards then do the install.

I've had problems with Ignite hanging on D320 boxes merely because the damned thing is plugged in.

P

Re: Cold install UX 11.0 on D380

uspfoms — Fri, 31 Jan 2003 01:11:41 GMT

No fibre on the sys, Where is this bootadmin prompt, If this is the prompt you get from interrupting the boot then doing a sea command, yes I do see all the disks on there. I went back into sam and looked at disk devices and I'm having a system hang there as well, It's a disk problem but how can I determine what the problem is?

Thanks

Re: Cold install UX 11.0 on D380

Sridhar Bhaskarla — Fri, 31 Jan 2003 01:19:22 GMT

Hi,

Please let us know what disk subsystem you have. Are they all internal to D? Or Do you have external disk array like Jamaica?. If so, disconnect the disk array and see if you can access the disks.

Do an ioscan and see if you see all the disks in it.

-Sri

Re: Cold install UX 11.0 on D380

Steven E. Protter — Fri, 31 Jan 2003 02:02:36 GMT

Sribar has a point. Unterminated scsi can cause these symptoms.

P

Re: Cold install UX 11.0 on D380

Angus Crome — Fri, 31 Jan 2003 04:12:15 GMT

This can also be caused by having a terminated drive on chain in addition to the chain-ending terminators. Although, this usually causes everything on the bus to disappear, I have actually had an old K210 which stopped and became hung at a drive with termination jumpered on. It would eventually (~30 minutes later) give up the scan, but would not see any device beyond that one on the chain.

Re: Cold install UX 11.0 on D380

uspfoms — Fri, 31 Jan 2003 17:08:27 GMT

GOT IT !

Bad disk, Pulled out bad Hot Swap drive. Then Ignite continued install.

Thanks All >>>>><<<<<<

Re: Cold install UX 11.0 on D380

Anil C. Sedha — Fri, 31 Jan 2003 22:54:14 GMT

If your ioscan or sam detection hangs while doing a disk display the reason is always a faulty disk.

However, fibre channels are also something you look at, but since you don't have any.. it was just that issue