topic Re: swinstall error in Operating System - HP-UX

swinstall error

Kevin_107 — Thu, 06 Feb 2003 13:37:24 GMT

When trying to list installed software/Patches I am getting issued the following...

# swlist -l product
# Initializing...
# Contacting target "unix1"...
ERROR: The expected depot or root does not exist at "/".
ERROR: There is currently no installed software on host "unix1" at
location "/".

Any Ideas Gents/Ladies ??

Re: swinstall error

Pete Randall — Thu, 06 Feb 2003 13:41:21 GMT

Try stopping and restarting the swagentd:

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

Pete

Re: swinstall error

Kevin_107 — Thu, 06 Feb 2003 13:45:25 GMT

Tried that..still the same error message

Re: swinstall error

Jose Mosquera — Thu, 06 Feb 2003 13:48:13 GMT

Hi,

Do you have configured appropriately your /etc/resolv.conf and/or /etc/nsswitch.conf files?

Rgds.

Re: swinstall error

Bill Hassell — Thu, 06 Feb 2003 13:49:09 GMT

Most likely, some sysadmin has removed (very serious) or renamed (fixable) /var/adm/sw. Since this directory can grow quite large, it is one of the first 'big directories' to be removed when /var fills up. But it is crucial to software management. You'll need to recover that directory. Note that swlist (and friends) may create a basic /var/adm/sw setup (minimum = /var/adm/queue) which must be replaced with the 'real' /var/adm/sw/queue.

Re: swinstall error

Steven E. Protter — Thu, 06 Feb 2003 13:51:46 GMT

A stock March 2002 11.11 OS install does not install a nsswitch.conf

swagent will not run under these circumstances.

There are several nsswitch files in the /etc directory.

One of them needs to be copied or renamed to be nsswitch.conf

Then stop and start swagent.

Then swlist and the other SD-UX utilities will work.

Here is mine.

hosts: dns[notfound=continue unavail=continue tryagain=continue] files

That's all.

Give it a shot, you got good advice on the earlier posts.

P

Re: swinstall error

Kevin_107 — Thu, 06 Feb 2003 14:02:34 GMT

Sorry chaps but I have tried all the above with still no joy...The /var/adm/sw files and subdirectories are there..
and modified my nsswitch.conf

Re: swinstall error

Armin Feller — Thu, 06 Feb 2003 14:07:52 GMT

Hi,

you have to do following. Edit the '/var/adm/sw/defaults' file by commenting out the following entry:
swinstall.use_alternate_source= true

then re-start swagentd.

Regards ...
Armin

Re: swinstall error

Kevin_107 — Thu, 06 Feb 2003 14:20:17 GMT

Armin..
There are no lines to comment out of the default file!

Re: swinstall error

Ravi_8 — Thu, 06 Feb 2003 14:37:00 GMT

Hi,

one more, can you give a try

#/usr/sbin/swagentd -r

Re: swinstall error

Stanimir — Thu, 06 Feb 2003 14:50:12 GMT

Hi!
It seem your hostname is alright.
Please try:
#swlist -l product @ unix1:/
and:
#swlist -l depot
and show us the result.
Regards,Stan

Re: swinstall error

Andi Rigauer — Thu, 06 Feb 2003 14:55:24 GMT

take a look into you /etc/hostfile and look if the information for the localhost is the right one
Good Luck Brgds
Andi

Re: swinstall error

Alex Glennie — Thu, 06 Feb 2003 15:01:49 GMT

This error is usually caused by the INDEX file being corrupt or removed. The "master" INDEX file contains the product definitions for all the installed software on the system. It is located in /var/adm/sw/products.

First, make a backup copy of the INDEX file (if it exists). If problems are encountered, this file can be moved back into place, and the product definitions will be restored to their former state.

To rebuild the INDEX file, use the following procedure which will install a "fake" product on the system. During the installation of this product, the INDEX file will be regenerated.

# cd /var/adm/sw/products
# mv INDEX INDEX.orig
# cd /tmp
# vi void.psf
product
tag void
fileset
tag void
:wq!
# swpackage -s /tmp/void.psf
# swinstall void
# swremove void
# rm void.psf
# swremove -d void

Now there should be a new INDEX file under /var/adm/sw/products and the swlist command will show the installed products.
The IPD Installed Products Database will be up to date.

Re: swinstall error

MANOJ SRIVASTAVA — Thu, 06 Feb 2003 16:05:30 GMT

what about the hostanem resoultion can you do a nslookup properly ?

Manoj Srivastava

Re: swinstall error

Jose Mosquera — Thu, 06 Feb 2003 17:54:05 GMT

Hi again,

Let me insist in your /etc/nsswitch.conf and resolv.conf files!

You are having a name resolution trouble, for any circuntance swinstall do not achive contact with your "unix1" host name!

Are you ussing DNS, /etc/hosts, NIS file or all of them?

An example of nsswitch.conf file is:
hosts: dns [NOTFOUND=continue UNAVAIL=continue TRYAGAIN=continue] files [NOTFOUND=continue UNAVAIL=continue TRYAGAIN=return]

Have you configured appropriately your /etc/resolv.conf file?