topic Re: Need help with addqueue problem in Operating System - HP-UX

Need help with addqueue problem

Randy Hagedorn — Thu, 27 Feb 2003 14:04:05 GMT

Hi,

We are trying to add a Zebra label printer that has a JetDirect network card in it.
However when we perform the the following command this error occurs. I can ping it, telnet to it and even hpnpadmin to it. Does anyone have any suggestions?

# addqueue -h 120.0.15.30 -q spik
Could not contact 120.0.15.30

Thanks in advance.
Randy

Re: Need help with addqueue problem

Thayanidhi — Thu, 27 Feb 2003 14:12:35 GMT

Hi,

Try

#cat | telnet 9100

to make sure the printer prints without
going through the lp spooler.

TT

Re: Need help with addqueue problem

Randy Hagedorn — Thu, 27 Feb 2003 14:53:45 GMT

TT,

That worked, so it seems that the printer can be reached from our system. Are you suspecting the spooler?

Thanks,
Randy

Re: Need help with addqueue problem

Thayanidhi — Thu, 27 Feb 2003 15:57:33 GMT

Hi,

Your printer,network settings are ok.
Check the spooler is ok,
Try other printers are ok.
instead using addqueue try using
the menu driven

#/opt/hpnpl/bin/hppi

Make sure you have loaded latest jetadmin s/w.

TT

Re: Need help with addqueue problem

Barry Feinberg — Thu, 27 Feb 2003 16:25:44 GMT

We use addqueue all the time for our bar code printers. we use the printer name instead of the IP. Try this syntax:
/opt/hpnp/bin/addqueue -q printer_name -h printer_name -i 15

Re: Need help with addqueue problem

Jamal Asi — Tue, 07 Mar 2006 19:48:50 GMT

There is no place where I see "printer name". In the printer status, there is printer followed by this:
Zebra QL 320 V79.50 09/02/04 FFFF XXVQ05-37-5029
I'm not sure if that is the printer name.

Re: Need help with addqueue problem

Jamal Asi — Tue, 07 Mar 2006 20:00:51 GMT

I think the printer name is XXVQ05-37-5029.
I tried configuring the printer as follows:
I added the printer's ip address to the /etc/hosts file. I was able to ping the printer. I went into SAM and tried to configure the printer as a remote printer.
For the printer name, I entered the name that is in the /etc/hosts file. For the remote system name, I entered the same name.
For remote printer name, I entered the printer name XXVQ05-37-5029. I checked the remote printer name is on BSD system.
That did not work.
What port should the printer be pointing to?
515?

Re: Need help with addqueue problem

Geoff Wild — Tue, 07 Mar 2006 20:31:48 GMT

Does snmp work?

hpnpadmin -v 120.0.15.30

Try adding like so:

addqueue -i 9998 -q spik -h spik.yourdomain.com

Rgds...Geoff