topic Re: Determining machine serial number in Operating System - HP-UX

Determining machine serial number

Sonison James — Tue, 01 Jul 2003 19:04:02 GMT

Hello,

How do I get the machine serial number? I tried using getconf and confstr() but got a null string for machine serial number.

Thanks and regards
Sonison James

Re: Determining machine serial number

Bryan D. Quinn — Tue, 01 Jul 2003 19:08:12 GMT

Hello

I am not aware of a way to acquire the machine serial number from the OS. I don't beleive one exists.

-Bryan

Re: Determining machine serial number

Caesar_3 — Tue, 01 Jul 2003 19:09:15 GMT

Hello!

The serial number alway writen on the machine box so it's not hard to find it.

Caesar

Re: Determining machine serial number

Patrick Wallek — Tue, 01 Jul 2003 19:09:27 GMT

Are you talking about the actual serial number or the 'uname -i' number? The most reliable way to get the serial number itself is to look on the machine.

Re: Determining machine serial number

Ron Thompson — Tue, 01 Jul 2003 19:13:59 GMT

On the newer HP systems, you can find this information with "stm". Type in "mstm", then "o" for ok to the first message, then move to "system" and highlight it with a "return", then "tab" then 3 right arrows to "Tools" and "return" for "information" then return for "run". After a minute or so when the information shows up, go down the page using "down arrow" to "SYS_BD", "FRU Specific Info" and you will see the serial number at the end of that line.

Re: Determining machine serial number

Tim D Fulford — Tue, 01 Jul 2003 20:14:49 GMT

mstm, choose system() & it is usually refered to as FRU or Serial Number, alternatively if you have Ignite-UX print_manifest gives it

The above will ONLY work on newer systems (A500, N, L rpXXXX), if you have a K,D or older box get the tourch out & look at the back (& front) of your box...

Tim

Re: Determining machine serial number

Michael Steele_2 — Tue, 01 Jul 2003 20:40:53 GMT

Unfortunately there's great deal of confusion about weather or not its a 'software' serial number embedded in the system board and used for licensing or the 'hardware' serial number linked to your system handle and required by HP to open a service call.

For sw serial numbers 'uname -i', print_manifest, or stm.

For hardware serial numbers needed to open up a HW call with HP they I'm afraid they appear only on the outside of the server. For K Class for instance they are behind the front panel. For L Class they appear in two places, either behind the bottom right panel or beneath the bottom front panel. Same with N class.

HW serial numbers also appear on your original shipping manifest or sales order invoice so if you know your channel partner or HP sales rep. then they should be able to look this up.

Re: Determining machine serial number

Sonison James — Wed, 02 Jul 2003 04:10:39 GMT

Hello,

I am interested in the "Hardware Serial Number" programatically. I followed a similar posting and was able to get "System Serial Number" using cstm. However, is there any other way of getting it, since cstm may not be availbale always (even though it is free). Any reason why confstr() returns a null string?

Thanks and regards
Sonison James

Re: Determining machine serial number

Romaric Guilloud — Wed, 02 Jul 2003 05:11:05 GMT

Hello James,
To get the HW ID, launch:
>/usr/bin/getconf CS_MACHINE_IDENT

To get the physical Serial Number you want, launch the attached executable "retrieve_serial".
That should make it for you.

Sincerely,

Romaric,

Re: Determining machine serial number

Sonison James — Wed, 02 Jul 2003 05:26:19 GMT

Hello Romaric,

I got a 404 error when I tried to download the file.

Regards
Sonison James

Re: Determining machine serial number

Romaric Guilloud — Wed, 02 Jul 2003 05:31:45 GMT

There it is again.
Sincerely,

Romaric.

Re: Determining machine serial number

Romaric Guilloud — Wed, 02 Jul 2003 05:39:50 GMT

Indeed the attachement at itrc.hp.com fails for some reason on the web server side.
Give me an e-mail address or a ftp server that I can use as anonymous in order to send you this file.
Regards,

Romaric.

Re: Determining machine serial number

Sonison James — Wed, 02 Jul 2003 05:48:01 GMT

Hello Romaric,

My e-mail id is sonison_james@hotmail.com. It would be great if you could send me the source also (if possible).

Thanks and regards
Sonison James

Re: Determining machine serial number

Romaric Guilloud — Wed, 02 Jul 2003 06:22:35 GMT

I sent you the executable Sonison over e-mail, I don't have the source unfortunately.
Regards,

Romaric.

Re: Determining machine serial number

Bernd Dittmar — Wed, 02 Jul 2003 08:08:26 GMT

Do you mean somethin like that ?

System Information for (galilei)
HPUX Model Number......: L3000
HPUX Model String......: 9000/800/L3000-5x
Original Product Number: A6144A
Current Product Number.:
System Serial Number...: DEH41232PN
Hversion...............: 0x5db0
Sversion...............: 0x491
Software Capabilities..: 0x100000f0

The whole System documentation you can get with an tool called "cfg2htm"

regards Bernd

Re: Determining machine serial number

RolandH — Wed, 02 Jul 2003 08:41:02 GMT

Do this,

echo "sel dev 1 ;info;wait;infolog" | cstm |grep -i "System Serial Number"

That is possible on all new servers.
Not on WS.

Roland

Re: Determining machine serial number

Geoff Wild — Wed, 02 Jul 2003 11:38:32 GMT

You can also get the serial number with sysinfo204 - for newer boxes - in it they use:

/usr/local/sysinfo204/getsn

I attached sysinfo204.

Rgds...Geoff

Re: Determining machine serial number

Marlene Smith — Thu, 03 Jul 2003 13:33:08 GMT

if you have ignite-ux on your box - you can also get the s/n from a print_manifest command - also handy to have "just in case" :)
HTH